Bring our brand to life. Wherever and whenever people seek out taste, care and wellbeing.

At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

About The Role

As an independent contractor you will primarily be on the road responding to consumer service calls which will be assigned to you via our Service Allocation Team. Diagnose, repair and service domestic appliances, together with completing job administration on your company issued device. There will also be occasions that you will assist other Technicians with larger jobs, at all times providing a high level of customer service, ensuring all equipment is tested and calibrated in accordance with industry standards.

What You'll Do

Service and Repair domestic appliances

Daily interaction with Consumers, Retailers and Commercial Customers.

Working closely with Service Allocations Team & Field Service Manager

Manage spare parts and van stock to enable first visit resolution

Accurate & timely completion of service jobs via company issued technology

Adhere to all work, health & safety requirements

Who You Are

Hold a relevant License & Certification to comply with state Legislation

Business registration (ABN)

Current Public Liability Insurance ($10 million)

Workers Compensation Insurance (if applicable)

Availability & flexibility to cover a metropolitan service area

Laundry, kitchen, or white goods experience advantageous

Sound technical knowledge of appliances to diagnose and problem solve

Skilled in proper use of tools, equipment and gauges to ensure optimal use

Excellent customer service and effective communication skills

A genuine enjoyment of building rapport with consumers and delivering a positive experience

Benefits

A competitive remuneration package - Unlimited Earning, Performance Incentives

Complexity based rates – we recognise not all repairs are the same

Route optimised allocation of pre booked service calls each day – reduce travel time between jobs.

Ongoing product training and supported by a Service Engineering Team

Provided with smart devices to enable you to conduct your work remotely

A comprehensive induction program to support your onboarding as a contractor

Start and finish at home each day, with flexible working hours/days

Optional weekend work available if requested

Access to Electrolux Friends and Family discounted appliances

Onboarding support for your business

If you would like to receive further information on this opportunity, please contact the Field Service Manager SA:

Matt Taylor [email protected] or call +610429555873