About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper, focused learning experience with demonstrated improvement in student success. In 2024, Southern Cross University placed 100th in the world in the Times Higher Education Young University Ranking.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

Southern Cross University’s Future Students and Outreach work unit is seeking a Future Students Officer to lead key recruitment initiatives on campus and in surrounding communities to support domestic student growth through strategic promotion and relationship building. With a focus on high schools in the Gold Coast region and beyond, you will use data insights to plan activities and resources driving improved conversion outcomes. Your core responsibilities will include:

• Coordinate and deliver regional student recruitment initiatives, to raise brand awareness and promote study opportunities across schools, colleges, and RTOs
• Develop and implement a data-informed regional engagement plan in consultation with the Manager of Future Students & Outreach analysing performance outcomes and adjusting strategies to align with recruitment targets and market share goals
• Build and maintain strong relationships with key stakeholders such as School Principals, career Advisors and guidance officers, fostering engagement that enhances the University’s reputation and supports increased student enrolments
• Manage accurate lead capture and reporting through CRM systems, ensuring timely updates, analysis of trends, and achievement of recruitment KPIs
• Support and collaborate across internal teams including Marketing, Partnerships, Outreach, and Student Ambassadors to deliver high-quality campaigns, events, and school engagement activities that align with strategic objectives

About you

You are a proactive and relationship focused professional with strong communication skills, you are a proven presenter and have a data-informed mindset, and a passion for student engagement and educational outreach. More specifically, you will have:

• A degree in business, marketing, or a related discipline, combined with experience in a sales related role or equivalent
• Proven experience in recruitment, business development, or a client-facing sales role
• Demonstrated success using data and analytics to inform sales strategies and achieve high conversion rates
• Proven ability to engage and influence stakeholders to promote the organisation and enhance its brand image
• Strong computing skills and experience using CRM systems and other reporting and communication tools, with a collaborative, energetic, and team-focused approach.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at Gold Coast, QLD 4225. Generous relocation support available.
• HEW Level 6. The base salary ranges from $92,719 - $101,691 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $118,978.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected].

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Further information

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.

Closing Date: 11.30pm AEST, 21 September 2025

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.