About the Company

Our client is a leading healthcare organisation recognised for delivering exceptional patient care and driving innovation across their services. Creating an environment where care is holistic, outcomes are improved, and new ideas thrive. They are known for their collaborative culture, strong focus on quality, and commitment to supporting both patients and professionals. This forward thinking organisation offers the opportunity to contribute to meaningful improvements in healthcare sector.

The Role

This is an exciting opportunity for an experienced Health Information Services professional to lead a team of eight, overseeing clinical coding, medico-legal processes, clinical documentation, and data quality. With significant projects underway, including new system implementations, you will play a key role in change management, training, and ensuring data integrity. This role will suit someone with a background in hospital administration or health information management, ideally with previous exposure to clinical coding.

Key Responsibilities

• Provide leadership, mentorship, and direction to a team of 8 members
• Oversee clinical coding, medico-legal requests, and data quality processes
• Ensure privacy, compliance, and information governance standards are met
• Lead change management initiatives for new systems and processes
• Manage reporting, risk management, and strategic planning activities
• Drive continuous improvement and staff development across the department

Skills & Experience

• Minimum 5-10 years' experience in hospital administration or health information management
• Experience managing teams in a healthcare setting
• Strong understanding of clinical coding, medico-legal processes, and data integrity
• Background in nursing management or patient services management will be considered, provided strong administration capability
• Proficiency with Microsoft Office Suite and SharePoint
• Ability to manage projects, drive change, and build rapport with senior stakeholders.

Our Recruitment Process

At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2-3 business days for an initial phone screen. Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.