What you will be doing:

• Assess and respond to customer needs, including assessment of a customer's housing need, and their ability to sustain a tenancy in the private market.
• Provide private rental assistance to customers with a housing need including information, education, coaching and advocacy to help customers find, secure and sustain private rental accommodation.
• Establish, strengthen, utilise strategic networks and individual relationships with local real estate agents and lessors, non-government and government human service providers, temporary accommodation providers and local government agencies.
• Developing and maintaining current knowledge of the local rental market and housing options available.
• Participate in local initiatives to improve inter-agency linkages and service delivery.
• Develop effective relationships and networks within the broader housing and support system.
• Leading, coaching, and mentoring Housing Officers in the delivery of basic Rent Connect services.
• Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.

Applications to remain current for 12 months.

Job Ad Reference: QLD/658822/25

Closing Date: Friday, 19 September 2025