About the company:

Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a professional team who are all dedicated to making a different in the lives of their clients.

About the role:

• You will have excellent interpersonal skills with competency in the provision of trauma informed, holistic, client centered intake, assessment and brief intervention with vulnerable clients;
• You will have ability to complete clinically appropriate intake assessment and documentation with formulated risk assessments which are tailored, appropriate, and actioned in accordance with presenting risk;
• You will have high level of written and verbal communication skills;
• You will have sound judgement and the ability to respond to critical incidents in a calm and timely manner;
• You will have xcellent IT skills and the ability to confidently navigate IT equipment and software.

• Mandatory qualifications EITHER
• Degree Qualified + Current registration with the Australian Health Practitioners Registration Agency (AHPRA) OR
• Social Work Degree + Current membership with Australian Association of Social Workers (AASW) OR
• Masters Counselling Qualification + PACFA Registration as a Clinical Counsellor OR
• Masters Counselling Qualification + ACA at Level 3 or Level 4
• You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance ideally, or have it granted before commencing the role.
• Experience in a similar clinical role
• A passion for clinical psychology and social work to support mental health initiatives.

• ASAP start pending Federal Police Check
• 12-month temporary casual assignment with potential extension
• 37.5 hours per week
• Melbourne CBD location + hybrid working from home
• $65 per hour + super

• Collaboratively manage the regional allocation queue through liaison and consultation with theAgency In-Centre Clinicians, Outreach Program Clinicians (OPCs) and administrative staff through:
• Daily oversight of the regional allocations queue.
• Review of intake assessments.
• Liaison with either Client Assist Contact Centre or the client directly to obtain further information as appropriate.
• Matching clients to appropriate OPCs or In-Centre staff based on client need.
• Escalating and prioritising clients in consultation with an Assistant Director or delegate.
• Establishing and building positive relationships with regional OPCs.
• Contacting clients on the waiting list when required.
• Conduct intake assessments to inform suitability for couples and family counselling, including Family and Domestic Violence screening.
• Conduct counselling intake assessment for internal referral from Community and Peer Advisors and Clinical Care Coordinators, as required.
• Maintain a small clinical workload of clients as negotiated with the Assistant Director.
• Apply the principles of cooperative and safe working practices consistent with APS Values and the Department’s mission, vision, approach and values.
• Participate in community development and service promotion activities, as required.
• Participate in the Agency program evaluation and research activities, contributing to project management activities that implement strategic directions and quality improvement recommendations, and provide feedback for ongoing development of clinical policies and procedures, as required.
  
  Key Skills required:
  Mandatory
  Benefits:
  
  How to apply:
  
  At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
  You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
  
  
  Please note the successful candidate for the role must hold Australian Citizenship.
  
  Please click ‘APPLY” to upload your details and resume to be considered for this role.
  
  Applications close 15.00 PM, 19th September 2025