Company description:

Department of Communities and Justice

Job description:

Client Service Officer - Coroner's Court, Lidcombe

• Lidcombe - Onsite parking is available
• Temporary Ongoing role
• Clerk Grade 1/2, base salary ($75,728 - $82,329), plus employer's contribution to superannuation and annual leave loading

Your role

The Coroner's Court is responsible for managing deaths, fires or explosions reported to a Coroner.

The Client Service Officer role is part of the Court registry team which provide administrative and court support to Coroners. They are responsible for communicating with, and delivering services to Coroners, families, court users and stakeholders.

What you'll do

The role requires you to work in a fast paced, dynamic and sensitive operational environment, while maintaining a high quality of output and engagement with all court clients. The role may present opportunities for regional travel.

Persons seeking to work at the Coroners Court need to be compassionate and empathetic and have a high level of personal resilience as the role involves exposure to sensitive and graphic content, including images, photographs and discussions relating to violence, death and/or homicide matters.

What we're looking for

• A proactive candidate that can think on their feet, display empathy and maintain the utmost discretion and professionalism
• Confident in liaising with a wide range of stakeholders
• Strong communication and time management skills
• Experienced with technology and confident to work with new technology and programs
• Someone who holds a professional demeaner in the workplace and in their communication - both written and verbal with great attention to detail
• Must have the flexibility to travel to regional areas to manage inquest hearings with possible overnight stays from time to time

Download the role description and information about accepting a role with Court Services and the potential hazards.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children, adults, families and communities. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. What have you done in the past year to improve your skills and performance in some area? Please describe the steps you took and the outcome.
2. How have you helped your manager and/or organisation to promote a positive attitude in a team? Give an example.

Applications close: 14 September 2025, 11.59pm (AEST).

Got a question?

For more information about the role or what it's like to work for DCJ contact Rana Lakkis on (02) 8584-7777 or email [email protected]

If you've got a question about applying or require an adjustment in the recruitment process, please call Maren Heldt | Talent Acquisition Officer, via 0447 682 014 or [email protected].

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/