About the position

As a key member of the ARM Hub executive team, you will lead a high-performing group, collaborate closely with fellow executives, and drive the Hub’s national mission to accelerate data and AI-powered industrial transformation.

The role requires experience as a Client Manager. Reporting to the Director of Business & Research Partnerships, the Director AI Adopt Centre delivers ARM Hub’s largest Federal Government partnership program as well as the Data-as-a-Service (DAAS) offering for all ARM Hub programs. In this role you will manage partnerships with our delivery partner organisations to scope, broker and manage DAAS engagements that help companies test and scale practical data and AI solutions. You will build new offerings for our clients to meet emerging industry and stakeholder needs that also align to the strategic goals of the ARM Hub.

Success is measured by commercial returns, industry impact and the development of a high performing team and partnerships.

In this role you will help:

• Spearhead a nimble delivery team and provide leadership to ARM Hub staff and partners.

• Champion the AI Adopt Centre nationally – articulate its value proposition to industrial businesses, investors and government, and convert interest into active DAAS projects.

• Scope high-value data and AI use-cases – diagnose business challenges, map data and AI readiness and design project pathways from proof-of-concept/delivery to company deployment.

• Orchestrate delivery – as required, assemble cross-functional teams of ARM Hub data scientists, roboticists and domain experts; manage budgets, timelines and risk to deliver outcomes.

• Drive adoption at scale – coach client teams through change-management, measure ROI and capture impact studies that inspire wider industry uptake.

• Curate outcome-focused workshops – evaluate and prioritise client self-assessments, design and facilitate hands-on sessions that surface client pain-points and translate them into funded data and AI projects.

• Leverage and help build ARM Hub’s broader programs to have a data and AI value proposition – weaving DAAS into ARM Hub’s Australian Manufacturing Capability Network and other scale-up initiatives.

• Build strategic networks – maintain valuable relationships across industry, government and research to source deal-flow and co-investment.

• Report impact – track KPIs, company impact, prepare funding proposals, demonstration and acquittals, showcasing program success to stakeholders, sponsors and future clients.

About the ARM Hub

The ARM Hub is Australia’s only independent, not-for-profit centre accelerating the digital transformation of Australia’s industrial sector. ARM Hub’s mission is to scale industrial companies for success in high-value local and global supply chains. The Hub achieves this by adopting and setting industry standards across our technology and innovation programs supporting client growth.

Headquartered in Brisbane with a national remit, the Hub operates an advanced Industry 5.0 demonstration factory, a Data-as-a-Service (DAAS) platform and is growing a network of satellite nodes across Australia. We are backed by technology giants—including Microsoft, Databricks, NVIDIA and Dassault Systèmes as well as international technology accelerators, governments, investors and more than fifteen research institutions.

The ARM Hub enjoys an exceptional reputation as a cutting edge innovation centre with a team of highly collaborative and impact focused professionals. At ARM Hub you will work with quality people, companies and institutions, stretching your skills across diverse, real-world challenges and be backed by a supportive team.

Key responsibilities

• Pipeline Development: Secure and progress a portfolio of AI Adopt Centre and wider DAAS projects.

• Project Management: Lead end-to-end delivery of DAAS engagements, ensuring scope, schedule, partnerships, budget and quality targets are met. Ensure repeat customers for ARM Hub.

• Technical Translation: Translate complex data and AI concepts into clear business value propositions for business executives. Expertly moderate delivery style or content to meet customers needs.

• Stakeholder Engagement: Act as primary liaison for AI Adopt Centre clients, partners and funders, upholding the Hub’s reputation. Faciliate requirements from the wider ARM Hub team into the program.

• Continuous Improvement: Capture lessons learned and refine the DAAS delivery model to maximise client value and internal efficiency.

• Team Leadership: Shape the future for the AI Adopt Centre and DAAS. Mentor project coordinators and technical staff and partners assigned to deliver on this future.

Type of Appointment

Full-time, 12-month contract with potential for extension subject to funding and performance.

Location:

Preferred location Brisbane (53 Holland St, Northgate) with flexible hybrid arrangements. Interstate candidates considered; routine travel required.

Selection Criteria

• Experience as a Client Manager

• A vision for the AI Adopt Centre and proven leadership in organisations involving industry, research, government and investor stakeholders.

• Established business networks in Australia’s industrial ecosystems and the ability to bring a pipeline of work into the ARM Hub aligned to the ARM Hub’s strategic priorities.

• Knowledge of cloud data platforms, MLOps and standards ISO27001 and ISO42001.

• Proven track record scoping and managing data and AI products and services for SMEs as well as large corporations.

• Strong commercial acumen with experience converting leads into funded technology projects and managing multi-party contracts.

• Exceptional stakeholder-management and ability to anticipate and influence C-Suite in businesses, technical teams and senior government representatives.

• Advanced project-management capability (budget, timeline, risk) in fast-paced, multi-disciplinary environments.

• Excellent written and verbal communication skills, with the ability to distil technical concepts into compelling business narratives.

• Commitment to diversity and inclusion, and confidence working with First Nations, regional and under-represented groups.

Remuneration and Benefits

Base salary range $160 000 + 12 % super + bonus aligned to successful outcomes and impact. We offer flexible work arrangements, professional-development allowance and the opportunity to drive nationally significant data and AI adoption projects.

Information for Applicants

The position is open to applicants with ongoing unrestricted work rights in Australia. Final candidates will undergo a national police check.

How to Apply

Send your résumé and a two-page statement addressing the selection criteria to ARM Hub General Manager Greg Reeves at [email protected] by 12 September 2025. Applications will be reviewed as received.

Need more info? Reach out to Director of Business & Research Partnerships

[email protected].

ARM Hub celebrates diversity and strongly encourages applications from women, First Nations peoples and candidates of all cultural backgrounds.