Family Workers play an important role in ensuring that children and young people have an opportunity to spend quality time with their parents/carers who they do not reside with, in a safe and supported environment.

The Role

We are currently seeking dynamic and enthusiastic Family Workers to join us in providing supervised contact service that is impartial, trauma-informed, and child centered. Reporting to the Team Leader, your responsibilities include (but not be limited to):

· Conduct supervised visits and changeovers.

· Transport children to and from visits, and this may include occasional interstate travel.

· Write up observational reports of visits according to program guidelines.

· Maintain confidentiality of all clients within the parameters of duty of care.

· Attend and contribute to team meetings and professional development.

· Ensure that administrative standards are maintained in accordance with the program and organisational policies.

You must be available to participate in a roster to work between 7am – 7pm, weekdays and/or weekends, depending on program needs.

If you would like to work with us to make a positive difference in people's lives - we want to hear from you! We encourage early applications, as shortlisting and interviews will commence as suitable candidates are identified.

Why Join Us?

Looking for a meaningful career where you can make a real difference? Rewarding opportunities are available for passionate individuals to support the wider community across diverse program areas.

What We Offer:

Generous Salary Packaging to boost your income

Free Parking for your convenience

Employee Assistance Program (EAP) for your wellbeing

Opportunities for Professional Development

A Family-Friendly Workplace

Make an impact with us—apply today!

About Us

Marymead CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care & Compassion and Inclusivity.

About You

The ideal person we are looking for has:

Minimum Certificate III in Community Services, Early Childhood or equivalent, or relevant experience.

Demonstrated commitment to working within a person and child safety framework that is client centered and trauma informed.

Excellent relationship building skills to maintain effective client relationships.

Proven experience and ability to respond appropriately to critical incidents and to clients presenting with complex needs.

Good verbal and written communication skills, and good time management skills.

Computer literacy skills, including a working knowledge of Microsoft Outlook, Word, Excel, and simple databases.

Successful applicants must complete a National Police Check.

You must also hold:

A current driver’s licence, and

A Working with Vulnerable People Card (ACT) and/or NSW Working with Children Check (role dependant)

First Aid Certificate or ability to obtain one (at own expense)

How to Apply

Submit an updated resume to [email protected]

Closing: 26th September 2025

Provide a cover letter (max 2 pages) addressing all listed requirements.

Note: Incomplete applications will not be considered.

Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse. Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.