Welcome to W Cosmetics – Your Beauty Wonderland.

We’re more than just a beauty retailer - we’re a destination. Our mission is to create an inspiring space where beauty lovers of all ages, genders, and backgrounds can explore the most unique, exciting, and on-trend products from around the world, with a special focus on the latest innovations from Japan and Korea.

Our Castle Hill store is looking for a passionate and experienced Store Manager to lead the team and elevate the customer experience.

*This is a fixed-term contract with the potential for ongoing employment at one of our many stores based on performance.

What You’ll Be Doing

As our Store Manager, you'll be the heartbeat of the store - ensuring operations run smoothly, sales soar, and every customer feels like they’ve stepped into a world of beauty, confidence, and joy.

Your key responsibilities will include:

• Leading daily store operations and inspiring your team to exceed KPIs.

• Delivering a premium customer experience with a service-first mindset.

• Coaching, mentoring, and developing your team in product knowledge and client care.

• Managing recruitment, onboarding, performance reviews, and development plans.

• Planning rosters and overseeing payroll/timesheet accuracy.

• Driving merchandising and visual standards that reflect our brand.

• Managing inventory levels, analysing sales trends, and planning promotions.

• Liaising with shopping centre management and external suppliers.

• Acting as a brand ambassador on the floor, engaging customers and energising your team.

What You’ll Bring

• Previous experience in retail or store management (beauty/fashion/hospitality ideal).

• Proven ability to lead, motivate and develop high-performing teams.

• Strong commercial acumen and ability to drive sales results.

• Confident decision-making and conflict resolution skills.

• Exceptional communication, presentation and interpersonal skills.

• A genuine passion for beauty, trends, and delivering next-level service.

• A polished, professional presence that aligns with W Cosmetics' brand standards.

Why You’ll Love Working With Us

• Join a rapidly expanding brand at the forefront of the beauty retail revolution.

• Work in a dynamic and inspiring environment where your creativity and ideas are valued.

• Enjoy generous employee discounts on our global product range.

• Unlock store performance bonuses and commission opportunities.

• Be part of a passionate, inclusive team that lives and breathes beauty.

Ready to step into your dream role?

If you're a retail leader who thrives in fast-paced environments, loves mentoring others, and has a passion for all things beauty—we want to hear from you.

Apply now and help us bring the best of global beauty to Castle Hill.