Are you ready to embark on a fulfilling journey where you can play a pivitol role in transforming lives and breaking the cycle of domestic and family violence? Do you possess the compassion, capabilities, and commitment to empower women and help break the cycle of abuse and support survivors to safety and healing? If so, we want you to be part of our remarkable team!

Why Join us?

• Professional Growth: Contribute to building something extraordinary and grow along with us with regular professional supervision
• Balance and Well-being: We prioritize your work-life harmony, ensuring a supportive and flexible work environment with a 35 hour week and flexible hours
• More holidays: We have 5 weeks holiday plus additional leave at Christmas
• Great salary: Starting package full time $101,283 + super (neg. dependent on experience)
• Permanent Full-time or part-time opportunities available

About Justice Support Centre

Justice Support Centre is a not-for-profit community legal Centre.

Our legal services include information, advice and legal representation for people in South West Sydney, whose access to justice is denied or constrained, including

specialised legal services for victim-survivors of DFV.

Our DFV services include court support and advocacy, safety planning, case management and financial counselling.

Both the legal and DFV teams offer tailored training and workshops to the community members and community organisations.

We give our clients the guidance, legal advice, support services and strength they need to claim their rights, know their options and choose their next steps.

About the role

The Domestic and Family Violence Specialist Worker (Multicultural Focus) assists the Manager in the overall administration and coordination of the Sydney WDVCAS responsibilities. The Domestic and Family Violence Specialist Worker (Multicultural Focus) works in partnership with the Safety Action Meeting Co-ordinator and other WDVCAS workers to provide clients with an effective, streamlined service. The Domestic and Family Violence (DFV) Specialist Worker (Multicultural Focus) assists the Manager in service delivery. The DFV Specialist Worker (Multicultural Focus) provides high level expert advice regarding how to ensure the Sydney WDVCAS is relevant, accessible and responsive to women and their children from multicultural backgrounds.

Principle Duties

The work of the DFV Specialist Worker (Multicultural Focus) includes, but is not limited to, the following duties:

• accepting electronic referrals from the Central Referral Point (CRP) and non-electronic referrals direct from government agencies and non-government services
• contacting clients referred to the Sydney WDVCAS in a timely manner, conducting a threat assessment to ascertain their current risk status and undertaking safety planning to address immediate safety needs
• liaising with the Safety Action Meeting (SAM) Coordinator to ensure that clients that are identified and assessed "at serious threat" are placed on the agenda of the next SAM when necessary
• providing relevant information and making warm referrals to a range of service providers to assist clients with their ongoing needs
• liaising with clients in relation to Safety Action Plans developed at SAMs and/or support provided, or arranged, by the Sydney WDVCAS
• attending court on AVO list days and other days as required and where time allows, in particular mentions, hearings, prosecutor hearing clinics etc to provide information, assistance, referrals and court advocacy for Sydney WDVCAS clients, and in particular multicultural women and children as directed by the Sydney WDVCAS Manager/Assistant Manager
• ensuring the safety of Sydney WDVCAS clients at court by advocating on their behalf with court staff and Sheriff Officers to assist them into and out of court. Obtaining copies of orders and other notices from the court staff on behalf of Sydney WDVCAS clients, as required
• ensuring women have access to appropriate legal representation for Apprehended Domestic Violence Orders (ADVO) matters as required i.e. private ADVO applications; and in particular multicultural women and children as directed by the Sydney WDVCAS Manager
• developing and maintaining strong working relationships with key WDVCAS partners including the NSW Police Force, local courts, legal representatives and referral agencies, in order to facilitate client access to those agencies and services
• ensuring women have access to appropriate legal representation for Apprehended Domestic Violence Orders (ADVO) matters as required i.e. private ADVO applications, and in particular multicultural women and children
• assisting the SAM Coordinator to develop and administer policies, systems and processes for the effective operation of the Sydney WDVCAS SAMs
• provide high level advice to the Sydney WDVCAS Manager to develop and implement strategies aimed at making Sydney WDVCAS services relevant, accessible and responsive to the needs of Multicultural women and children
• in liaison with the Sydney WDVCAS Manager, develop solid working relationships and referral networks with local services that respond to the particular needs of multicultural women and children
• in liaison with the Sydney WDVCAS Manager, develop links with local multicultural communities to promote the services of the Sydney WDVCAS and encourage women to use the services of the WDVCAS
• participate in local multicultural and general community activities which help promote the services of the Sydney WDVCAS, subject to workload and resources of the WDVCAS, as directed by the Sydney WDVCAS Manager
• providing feedback and advice to the Sydney WDVCAS Manager about local issues affecting multicultural clients and access to Sydney WDVCAS services and legal processes
• adhering to JSC & WDVCAP Principles, Policies and Standards in undertaking the work in particular those relating to client confidentiality and privacy, referrals to and from the Sydney WDVCAS, client and worker safety, staff professionalism, child protection notifications and follow-up assistance
• complying with the SAM manual and the Domestic Violence Information Sharing Protocol
• fulfilling reporting requirements for the WDVCAP database and the CAP in line with the WDVCAP Service Agreement, the WDVCAP policy and Procedure manual and SAM manual
• collecting data for the WDVCAP database and any other information, as directed by the Sydney WDVCAS Manager/Assistant Manager
• undertaking all necessary training as outlined in the WDVCAS service agreement and the WDVCAP Policy and procedure manual
• other duties consistent with the role that may from time to time be required as directed by the Sydney WDVCAS Manager.

General Duties

• undertaking your own word-processing as well as clerical and administrative duties for your role
• attending and actively participating in team and staff meetings
• contributing to the policy development, planning and organisational processes of Sydney WDVCAS
• cooperating with other members of staff in the provision of effective services in accordance with the Sydney WDVCAS's aims and objectives
• actively participating in and contributing to the promotional activities of Sydney WDVCAS
• adhering to and working within codes of practice relevant to your role and position in the community and community sector
• undertaking training to develop and maintain skills and qualifications necessary to effectively fulfil your position
• maintaining an up to date working knowledge of the law and practice and procedure relevant to the position
• maintaining a working familiarity with office equipment required within the position and
• attending and participating actively in management, staff appraisals and Sydney WDVCAS and JSC planning activities, including planning days as required.

Selection Criteria

• demonstrated understanding of the dynamics, complexities and legal and social welfare consequences of domestic violencedemonstrated understanding of the criminal justice response to domestic violence including Apprehended Domestic Violence Order (ADVO) applications and criminal prosecutions and related legal matters such as family law, care and protection, migration and victim's compensation issues
• demonstrated ability to establish and maintain professional working relationships with key stakeholders in the area
• demonstrated understanding of the particular needs of and challenges faced by clients from diverse communities, especially Aboriginal and Torres Strait Islander and culturally and linguistically diverse clients
• demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support
• ability to deliver services in accordance with policies, principles and other operational documents
• sound organisational, administrative and management skills
• excellent communication skills, particularly in negotiation, advocacy and conflict resolution
• ability to work effectively with interpreter services and other support services for victims with specific needs
• proficiency in a language other than English (preference to mandarin speaking or other language)
• basic IT skills.

This position is open to female applicants only. Justice Support Centre considers being a woman to be a genuine occupational qualification for this position under s. 31 of the Anti-Discrimination Act 1977 (NSW). Aboriginal and Torres Strait Islander women are strongly encouraged to apply.

Closing Date: Friday 29 August 2025, 5pm

Contact Person: Enquiries about the roles should be emailed to Ana Chacar, Assistant Manager SYD WDVCAS, [email protected]

The preferred applicants will be required to undergo a Working with Children Check and a National Police Records Check.

How to apply for this position:

1. Visit our website https://jsc.org.au/about-us/work-with-us/ for a copy of the selection criteria questions and the Position Description

2. Apply online with your cover letter, detailing how your skills and experience meet the selection criteria questions along with your resume

3. Please address the selection criteria in full. Applications that do not address the essential criteria will not be considered.