At the Miyalk Domestic and Family Violence Shelter, we walk alongside women and children on their journey to safety, healing, and hope.

What We Offer:

• Accommodation Provided for this position

• Generous salary + Super + up to $15,899 tax-free salary packaging!
• 6 weeks Annual Leave with 17.5% leave loading.
• Professional development opportunities.

About NAAFLS

The North Australian Aboriginal Family Legal Service (NAAFLS) is a not-for-profit organisation providing holistic legal and support services to Aboriginal and Torres Strait Islander people experiencing domestic, family and sexual violence. Our work is grounded in cultural respect, community collaboration, and self-determination.

About the Role

The Miyalk Domestic and Family Violence Shelter (MDFVS) is a newly integrated service within NAAFLS. The shelter operates 24/7, 365 days per year providing culturally safe, trauma-informed crisis accommodation and support services to women and children experiencing domestic and family violence in Nhulunbuy and surrounding communities. The service offers a safe refuge, case management, advocacy, and referral support through holistic, strengths-based practice.

Key Responsibilities

• Co-ordinate the daily operations of MDFVS and its programs.
• Ensure Safehouse operations align with organisational policies, systems, and standards and program outputs and outcomes align with NAAFLS' strategic and cultural frameworks.
• Implement and monitor client case management systems and support plans.
• Foster a collaborative, accountable, and respectful team culture.
• Participate in after-hours on-call roster to support crisis responses and staff escalation needs.
• Respond promptly to incidents, critical events, and requests for guidance.

Selection Criteria

Essential

• Qualification in Social Work, Community Services or a related field.
• Previous experience managing DFV services, women’s services, or crisis accommodation.
• Proven experience supervising staff and developing and maintaining a collaborative, accountable, and respectful team culture
• Previous experience constructing rosters in a 24/7 service environment.
• Strong understanding of the dynamics of DFV, trauma-informed practice, and culturally safe service delivery.
• Demonstrated experience providing culturally safe and appropriate services to Aboriginal women and children.
• Excellent verbal and written communication skills, including the ability to communicate sensitively and effectively with Aboriginal victim-survivors.
• Proven ability to build and maintain effective partnerships with internal teams and external service providers.
• Demonstrated ability to work independently and collaboratively within a multidisciplinary team environment.
• Commitment to ongoing professional development and a commitment to participate in relevant training.
• Willingness and ability to travel as required.
• Current NT Working with Children Clearance, National Police Check, and valid driver’s licence.

Desirable

• Experience working in Aboriginal communities and/or an understanding of kinship systems and cultural protocols.
• Current First Aid and Mental Health First Aid certificates.
• Lived experience that informs your understanding of DFV and its impacts.

How to Apply

Closing Date 1 September 2025 - please note applications will be assessed as they are received.

Submit your application via SEEK or EthicalJobs with:

• Your updated Resume
• A one-page Cover Letter addressing the selection criteria

For more information about NAAFLS, visit naafls.com.au

For role enquiries, contact: [email protected]

While NAAFLS is an equal opportunity employer, Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.