About Youturn

Supporting people in their time of need is at the heart of what we do at Youturn. Our organisational culture is built on trusting relationships that are meaningful and inclusive. We listen to understand, we embrace diversity, and we offer a safe space free from judgement. To ensure our young people receive individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.

Youturn is a leading national not-for-profit organisation delivering Health and Community Services to vulnerable people of all ages across Australia. Since 2012, we've offered youth mental health services through the headspace model, supporting young people facing challenges with friendly, clinical, and non-clinical services, including social groups and activities. You can find out more at www.youturn.org.au

headspace is Australia's National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds. The service is designed to make it as easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing.

To find out more about headspace visit www.headspace.org.au

We care about you!

Enjoy generous salary packaging of up to $15,900 to further maximise your take-home pay.

Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle!

Recharge with 5 days of paid wellness leave each year (pro-rata).

Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service.

Receive additional pay with annual leave loading.

Professional Supervision

Employee Assistance Program

Annual Professional Development Budget

Reimbursement for Checks

Employee Referral Program up to $2,000 for successful referrals.

Corporate Fitness Discounts and Rewards Gateway

As an Access and Intake Worker you will engage, screen, assess, refer, provide brief interventions and coordinate care for young people aged 12-25 years that contact or are referred to headspace Toowoomba.

We are looking for someone who can relate to young people in a friendly and appropriate manner.

We have both full-time and part-time roles available.

What you’ll be doing

Conduct bio-psycho-social assessments of young people presenting to the service, using the headspace assessment tool and document the results of assessments and screening.

Conduct risk assessments, including assessment of suicide risk and violence and provide follow up support, referrals and treatment.

Participate in the duty and intake system, answering phone calls and enquiries, screening and assessing needs, prioritising and making appropriate follow up appointments and referrals.

Facilitate and monitor the integration and coordination of care of headspace young people, including participating in case review meetings.

Provide brief interventions to a caseload of young people with mild to moderate mental health presentations.

What we’re looking for

You’ve got:

Degree qualifications in Social Work, Occupational Therapy, Psychology or Mental Health Nursing

Registration as a Mental Health Counsellor or Psychotherapist (ACA Level 3+ or equivalent), or postgraduate qualifications in a relevant clinical mental health field (e.g. Master of Family Therapy, Master of Addictive Behaviours)

Experience conducting comprehensive mental health and risk assessments with children or young people
Demonstrated skills in engagement, crisis intervention, and supporting young people experiencing mental ill health

The capacity to deliver safe, effective, and evidence-based brief interventions to achieve optimal outcomes for young people

A current driver’s license and Blue Card (QLD)

An open "C" driver license

We’d love to meet you!

If you have the skills, experience and passion to fit our team, please take the next step and apply by submitting your resume and cover letter.

Youturn encourages applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and those with lived experience.

We are committed to ensuring a safe, inclusive and respectful recruitment process, and if we can support you with any adjustments to help you fully participate, please let us know in your application or contact us at: [email protected]