Your Opportunity

We’re looking for a creative and proactive Marketing and Communications Officer to bring our brand, stories and impact to life. Working across digital and traditional channels, this role will see you play a key part in shaping how we communicate with our community, participants, and partners.

About us

Sunshine Coast Plan Manager is here to make things seamless for our participants, our providers, and our team. You will enjoy the benefits of hybrid or remote working, with flexible hours to offer true work life balance.

We are a proudly independent organisation which means you can be confident that you are working for an organisation who places the participant at the centre of everything we do.

The Role

You’ll have the opportunity to drive meaningful campaigns, create engaging content, and contribute to strategic projects that align with our vision. If you’re someone who thrives in a collaborative environment, enjoys variety in your day, and is passionate about purpose-driven communication, this could be the role for you!

What you’ll be doing

Develop and implement marketing and communications strategies that support brand awareness and business objectives including new service and location announcements

Create engaging content across various platforms, including social media, websites, newsletters, and promotional materials

Manage email communications and ensure the website contains up to date information that is easily accessible and easy to understand

Manage social media accounts, including scheduling, audience engagement, and analytics reporting

Coordinate and support marketing campaigns, events, and promotional activities

Monitor campaign performance and provide insights and recommendations based on data and analytics

Liaise with media, suppliers, and internal teams to ensure consistent messaging and effective delivery

Assist with internal communications to support staff engagement and information sharing

Ensure brand consistency across all communication channels and marketing collateral

Conduct market and audience research to inform campaign development and messaging

Support budgeting and tracking of marketing expenses, ensuring effective use of resources

Prepare reports, presentations, and communications for internal and external stakeholders

This could be the role for you if you have experience in a similar role, along with experience in or an understanding of the NDIS. Complementing your skillset, you’ll bring a collaborative mindset while having confidence to work autonomously and drive projects from concept to delivery.

If the below sounds like you, we’d love to hear from you

You have proven experience in marketing and communications, ideally in a standalone or broad generalist role

You’re Confident advising senior leaders and shaping communication strategy that aligns with organisational goals

Strong writing skills with the ability to tailor content across a range of audiences and channels

Proactive, organised, and comfortable juggling multiple priorities in a dynamic environment

Experience managing digital platforms (social media, websites, EDMs) and interpreting analytics to inform decisions

Tertiary qualifications in marketing, communications, or a related field are desirable

Benefits

Remote position with occasional travel to the Sunshine Coast required / Hybrid role for Sunshine Coast area

Full or part time role to support flexibility

Join a dynamic and innovative organisation

If this sounds like you - apply today! To know more, call Stephanie Kelly on 0413 631 231