Job Advert: Casual Customer & Social Media Assistant
Location: Perth metro (Western Australia)
Start Date: October 2025
Hours: Casual, to begin with (e.g. Tuesday & Thursday 10 am–2 pm, with scope to expand)
Rate: Level 1 Retail Award casual rate (includes 25 % loading)
Applications Close: 26 August 2025 at 5 pm AWST

About Us

At Fledge & Thread, we believe great design is in the details—and that genuine connections make every interaction memorable. We’re a small, close-knit team passionate about thoughtful, beautiful products and stellar customer service.

The Role

As our Casual Customer & Social Media Assistant, you will:

Pack online and wholesale orders with care and attention to presentation

Respond to customer enquiries via Outlook (email)

Manage our social channels (Instagram & TikTok): monitor comments, field questions, share behind-the-scenes moments

Assist with light administrative tasks as needed

What We’re Looking For

Eye for detail & love of design: you notice the little things that make an order feel special

People-person: warm, professional tone when you communicate

Tech-savvy: comfortable on a Mac, proficient in Outlook, Instagram & TikTok

Bonus: prior experience in retail or customer-facing roles

Hours & Flexibility

Start with 8 hours/week (e.g. Tues & Thurs, 10 am–2 pm)

Opportunity to pick up additional shifts as we grow

Must be flexible to work during school holidays / busy retail times.

How to Apply

Please send your CV (and a brief note about why you’d love this role) to:
[email protected]

We look forward to seeing your application!