Are you a passionate and detail-oriented leader with a love for delicious baked goods and exceptional customer service? Brooki Bakehouse is searching for a Store Manager to lead our fantastic team at Brisbane Airport!

As our Store Manager, you'll be the heart of our Brisbane Airport store, ensuring every customer experience is delightful and our team thrives in a fun and supportive environment. If you have a keen eye for detail, a knack for fostering a positive workplace, and a passion for retail excellence, we want to hear from you!

What You'll Do:

Lead with Detail: Provide meticulous and detail-oriented training to your team, ensuring every staff member upholds our high standards for product presentation, customer interaction, and store cleanliness.

Customer Service Excellence: Drive a culture of outstanding customer service, ensuring all customers receive a warm welcome and an unforgettable experience.

Operational Brilliance: Oversee all daily store operations, including opening and closing procedures, cash handling, and maintaining a beautifully presented store.

Stock & Ordering Savvy: Take charge of ordering and stock control management, optimizing inventory levels to minimize waste and maximize freshness.

Team Development: Recruit, train, and mentor a high-performing team, fostering a fun, collaborative, and thriving work environment where everyone feels valued and motivated.

Problem Solver: Efficiently address any customer inquiries or operational challenges with a calm and professional demeanor.

Brand Ambassador: Live and breathe the Brooki Bakehouse brand, promoting our values and products with enthusiasm.

What You'll Bring:

Proven Management Experience: Previous experience in a retail or hospitality management role, ideally in a fast-paced environment.

Exceptional Attention to Detail: Your meticulous nature will ensure every aspect of the store operates flawlessly, from product display to service standards.

Leadership & Training Skills: A demonstrated ability to effectively train, motivate, and manage a team, with a focus on clear, detailed instruction.

Stock Control Expertise: Strong understanding and experience in inventory management, ordering, and minimizing waste.

Customer-Centric Approach: A genuine passion for providing outstanding customer service.

Positive Attitude: An ability to create and maintain a fun, supportive, and engaging workplace for your team.

Flexibility: Availability to work a rotating roster, including weekends and public holidays as required by retail operations.

Why Join Brooki Bakehouse?

This is a fantastic opportunity to join a beloved brand with a strong focus on quality and community. You'll have the chance to lead a dedicated team, make a real impact on our Gold Coast presence, and contribute to a business that brings joy to its customers through delicious baked goods.

If you're ready to bring your leadership, attention to detail, and passion for creating a vibrant store environment to Brooki Bakehouse, we encourage you to apply!