• Permanent | Full Time
• Location - Toowoomba, QLD 4350
• Salary - $90K + Super + Salary Packaging benefit
• Make a meaningful difference to the lives of young Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all.
Find out more about us and our purpose.

Your Opportunity
Join our Reconnect team as a Youth and Family Worker and make a real difference by providing flexible, person-centred support to young people facing family challenges or at risk of homelessness. You'll work alongside schools, families, and community services to build strong relationships, keep students engaged in education, and help create safer, more stable futures.

This role will involve working predominantly in a cultural context with Newly Arrived Youths (within their first five years in Australia), supporting their transition, engagement, and wellbeing as they navigate a new country and education system. If you're passionate about empowering youth and skilled in managing complex cases with care and professionalism, this role is for you!

Your key responsibilities will be to:

• Collaborate with school wellbeing teams to create Support Plans that improve family relationships and school engagement
• Work closely with Newly Arrived Youths and their families to support cultural adjustment and community connection
• Connect with referred students and assess suitability alongside the wellbeing team
• Support students to stay engaged in education, vocational training, and community activities
• Provide person-centred case management and respond to client referrals
• Facilitate group programs within schools
• Build and maintain strong relationships with internal teams and external partner

Requirements for Success

• Relevant degree or tertiary qualification with minimum 1 year experience
• Professional approach with ability to maintain boundaries
• Skilled in delivering complex therapeutic interventions and managing complex caseloads
• Experience working with multiple stakeholders
• Strong written and verbal communication skills
• Excellent administrative and management support abilities.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.