Order Maker / Pick Packer – Laidley Heights QLD

Casual | School Hours | 1–3 days per week
(with opportunity for more during busy seasons)

Hi there!
We’re The Label House Collection – a rapidly growing small business making thoughtful personalised gifts that are loved by women across Australia. We’re based in Laidley Heights QLD and we’re on the hunt for a reliable, flexible and down-to-earth team member to join us behind the scenes.

If you’re looking for something meaningful, hands-on, and close to home – keep reading!

A Bit About Us

We create personalised duffle bags, backpacks, cosmetic cases and more – all made-to-order with love. Every piece is crafted with care, and we pride ourselves on helping our customers feel thoughtful, seen and celebrated through every gift they give.
You can check us out here: www.thelabelhousecollection.com.au

About The Role

You’ll be helping with everything from preparing customer orders to assisting with embroidery production. Each day is different – and that’s part of the fun.

We’re a small (but mighty!) team, and we work in a fast-paced environment where things can change quickly. My two little girls (3 and 1) are part of our workspace, so we’re looking for someone who’s warm, understanding and ready to go with the flow.

Key Tasks:

Helping create personalised orders using embroidery machines
(don’t worry – we’ll teach you everything you need to know)

Picking products for next-day production

Carefully packing and preparing customer orders

Restocking shelves and maintaining a tidy workspace

Occasional lifting of boxes up to 20kg for stocktake or restocks

Assisting wherever needed to keep production moving smoothly

General tidy up

What We’re Looking For:

A calm, can-do attitude with a willingness to help however needed

Someone reliable, efficient and ready to roll up their sleeves

Great time management and a strong work ethic

Comfortable with basic computer tasks

Experience in embroidery, packing, or retail is a bonus (but not essential)

Most importantly – someone who’s flexible and supportive in a family-style work environment

Hours + Availability

Casual position: 1–3 days a week (school hours: 9:00am–2:00pm) (Flexible)

More hours available during busy periods (especially leading up to Christmas)

If you're someone who thrives in a supportive, hands-on environment, and you’re happy to jump between packing orders one minute and helping on the embroidery machine the next – we’d love to hear from you!

Please apply via Seek with a short intro and tell us why you’d be a great fit.