Miller Apartments is a 4.5 star hotel located in the heart of Adelaide's CBD. The hotel offers one-, two- and three-bedroom apartments including all the luxuries of a hotel stay. Miller Apartments is now seeking an enthusiastic Guest Services Agent to join our guest focused team.

Applicants will need to possess the following to be successful:

• Full availability across a 7 day roster including public holidays (penalty rates apply)
• Exceptional customer service with a guest centric attitude
• Ability to work well under pressure and problem solve
• Willingness to learn new skills and to continually improve
• Reliability and honesty with the ability to work independently
• High Level of computer literacy (knowledge of hotel property management systems will be an advantage)
• A positive "can do" attitude
• Excellent standard of grooming & personal presentation
• Strong communication skills including confident phone manner

Responsibilities include:

• Catering to guest requests and solving guest issues
• Daily Check in's/out's
• Taking and entering reservations
• Auditing and balancing daily transactions
• Attention to detail for both work and presentation of the property
• Compilation of daily statistical information

Previous experience using RMS will be looked upon favourably but is not essential. Hospitality students going on placements are highly encouraged to apply.

Only short listed applicants will be contacted.