ProCare Australia – Leaders in Recruitment and Labour Hire for the Community Service sector.

Since 2003, ProCare Australia has been a specialist recruiter and labour‑hire provider in the Community Services sector, connecting qualified professionals to casual, locum, fixed-term, and permanent roles. We support government agencies, NGOs, not‑for‑profits, and private organisations nationally - with a focus on Labour Hire across Queensland.

Though our labour‑hire positions are casual, many team members work full‑time hours at enhanced pay rates - benefiting from casual loading, penalty rates, and “above-award” arrangements - while enjoying the flexibility to choose when and where they work.

Our Client:

Our Client is committed to providing safe, nurturing and empowering environments for young people on their journey towards independence and wellbeing through trauma-informed practice, Therapeutic Crisis Intervention, the P.A.C.E. methodology (Playfulness, Acceptance, Curiosity, Empathy), and individualised care strategies.

The Role:

We’re seeking casual Residential Youth Workers to join ProCare Australia’s experienced Labour Hire Youth Worker pool, partnering with our valued client to deliver high-quality support and care for young people in residential settings

In this role, you’ll support young people facing complex trauma and attachment challenges, guided by an evidence-informed framework that integrates neuroscience, attachment theory, and trauma‑informed principles. You’ll be supported by ProCare Australia’s experienced team as well as our clients dedicated wellbeing team and empathetic leadership - who are committed to supporting you and delivering meaningful outcomes for the youth you care for.

While casual employment doesn’t guarantee a minimum number of hours, many of our team members work full time hours thanks to strong demand.

We are currently urgently seeking multiple staff to be inducted to assist with multiple shift requests per week across Southern Brisbane including Forest Lake, Ipswich, Logan and Mount Gravatt.

Shifts will be offered according to your preferences, skills and experience. Residential Youth Workers must have availability for sleepover shifts and weekend shifts. Applicants should ideally hold at least 2-3 days of availability per week including weekdays.

Pay Rates & Benefits:

Minimum Hourly Rate of $56 per hour

Weekday Night rate of $62.72 per hour

Sleepover allowance of $106.72

Saturday rate of $78.41 per hour

Sunday rate of $100.81 per hour

Public holiday rate of $123.21 per hour

Plus 12% Superannuation

QLeave available for qualifying employees

To Be Successful:

Applicants must understand trauma and attachment theories, and have proven experience supporting young people who have experienced complex trauma and exhibit pain-based behaviours

Completed Certificate IV in Youth Work, Community Services, or a related field or close to completion of a Degree qualification, with placement experience

Hope and Healing Certificate

Experience as a Residential Youth Worker is essential (12 months minimum)

Deep understanding of the Child Protection Act, Charter of Rights, Standards of Care, and Hope and Healing Framework

Exceptional interpersonal and communication skills, both verbal and written, including the ability to craft clear, concise shift notes and thoroughly detailed incident reports

Current Australian Driver’s License

Current Blue Card (Paid)

Current National Police Check (Within 12 Months)

Current First Aid (completed within the last 3 years) and CPR Certificate (completed within the last 12 months)

A vehicle with full comprehensive car insurance

Regular availability for day, sleepover and weekend shifts

Desirable:

Therapeutic Crisis Intervention (TCI) trained

NDIS Worker Screening

Youth Mental Health First Aid

Experience working with Indigenous and CALD clients

Please note that if you are not shortlisted for this role, we may consider your application for other opportunities supporting clients with less complex needs, which may offer lower pay rates.

Having a diverse workforce that represents the wider Australian community is very important in Community Services and ProCare Australia actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, LGBTQIA+ people, and all genders.

We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and programs. We welcome and encourage applications from Aboriginal and Torres Strait Islander people.