About the Role

C.E.M. Alliance are seeking a highly organised, proactive, and systems-focused Scheduling & Operations Coordinator to join our operations team in a full-time capacity.

This role is critical to our day-to-day delivery. You will be responsible for coordinating the flow of jobs from initial booking to completion — ensuring our field team is where they need to be, on time, with the right information and client access arranged.

You'll also support compliance with our long-term contracts (including government and facility clients), assist in onboarding new jobs and projects, and help streamline our internal systems.

You’ll be reporting directly to our Operations Manager, working alongside three office-based team members.

Key Responsibilities

· Management of subcontractor claims for progress and variations, through to final account

· Ability to review, interpret and administer construction contracts

· Project cost forecasting

· Month-end financial reporting

· Assist Coordinating daily scheduling of trades across a high volume of reactive, quoted, and preventative jobs

· Communicate with clients to arrange bookings, confirm access, and issue job updates

· Monitor job progress and ensure correct documentation, photos, and compliance reports are collected

· Work closely with the Admin Manager to support contract onboarding, new client mobilisation, and document preparation

· Assist in contract compliance — including PPM schedules, asset servicing documentation, and site protocols

· Manage internal job management system entries (CAMS) and ensure tasks are scheduled and tracked correctly

· Liaise with the field team to ensure smooth job flow and data accuracy

· Develop and maintain detailed project schedules to track progress and identify potential bottlenecks

· Flag and escalate delays, issues, or access problems before they impact delivery

· Assist in internal process improvement, SOP updates, and reporting packs for key clients

What We're Looking For

· Bachelor’s degree or equivalent in Construction Management, Accounting, Quantity Surveying, or a related field

· Well-developed experience within a contract administration or quantity surveying capacity

· Proven experience in scheduling, operations, service coordination, or administration within a trade, facilities maintenance, construction or project-driven business

· Strong attention to detail — you notice when something’s missing or out of order

· Confident communicator who can liaise with clients, tradespeople, and internal teams professionally

· Ability to work under pressure, re-prioritise, and meet tight timeframes

· Strong administrative skills, especially around compliance, templates, and reporting

· Strong understanding of construction planning and scheduling methodologies, including the use of project management software will be highly regarded

· Proactive attitude — you don't wait to be told, you anticipate what’s next

· Excellent communication and stakeholder management skills, with the ability to liaise effectively at all levels

· Experience with government contracts, PPM scheduling, or asset servicing is a strong bonus

What we offer

C.E.M. Alliance are committed to providing a supportive & inclusive work environment that enables our team to thrive. You'll enjoy a competitive salary, opportunities for professional development and our modern, flexible work arrangements also allow you to balance your work & personal commitments.