Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are looking for a casual Food & Beverage Attendant to join our team. You are responsible for providing great food & beverage service to all our guests across all of our F&B spaces, Restaurant, Bar, Room Service & Conferencing. Your friendly, welcoming and efficient manner will ensure we keep our promise to our guests of friendly and helpful service throughout the hotel.

Key duties of this role include, but are not limited to the following:

• Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages
• Chatting and engaging with our guests during Breakfast or Dinner service
• Serving drinks from the Bar or deliver to table
• Delivering room service orders
• Ordering and delivering food and beverage orders
• Liaise with the Kitchen on special requests or delayed meals
• Clear and reset tables as well as ensuring service areas are clean and tidy
• Assisting the kitchen with dishes and cleaning
• Maintain standards of hygiene for food handling and presentation
• Assist with Conference & Events, room set-up or pack down or working an event

Qualifications

As a successful candidate you will have:

• The ability and flexibility to work various rostered shifts, including early mornings (Breakfast 6am starts), Afternoon shifts (Dinner 3pm or 5pm starts) and weekends & public holidays
• Your Responsible Service of Alcohol (RSA) Certificate
• A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
• Initiative to ensure that interactions with our customers are positive and efficient
• Previous customer service or hospitality experience
• Confidence in liaising with various internal and external clients
• A high standard of grooming and presentation
• MUST have full working rights within in Australia

In return for your commitment, we will provide you with a fantastic career, training opportunities, excellent working conditions with a supportive and fun team. In addition, we you will have access to exclusive hotel discounts worldwide.

Additional Information

You will be employed under the Hospitality Industry General Award, Food & Beverage Grade 2. Pay rates for the Grade 2 are Monday to Friday $32.31, Saturday $38.78 & Sunday $45.24

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent