Logo for Residential Support Officer- Student Accommodation

Residential Support Officer- Student Accommodation

Constant Security
Brisbane, QLD
A$36.08-$64.94 p/h
Education & Training → Student Services
Casual
On-site

Posted 15 hours ago


CONSTANT is proud to be partnering with a leading provider in the Student Accommodation sector to offer a truly unique opportunity that goes beyond traditional roles. This is a chance to be at the forefront of a new approach to student support, one that makes a real difference in the lives of young people. These roles are ideal for individuals who are passionate about student wellbeing, cultural diversity and community building.

Residential Support Officers play a key part in ensuring students feel welcome, supported, and safe in their living environment. This role is about pastoral care, student engagement, and wellbeing support.

You will be part of a team that provides calm, capable and compassionate support to students from diverse local and international backgrounds. Your work will involve engaging with students, supporting wellbeing, monitoring the environment, and liaising with site partners and university services.

We are seeking individuals open to working overnight shifts on casual basis. We operate seven days a week.

Key Responsibilities of the Role

  • Building rapport with students through positive, friendly engagement
  • Providing after-hours support and responding to wellbeing concerns
  • Conducting presence-based walkthroughs (not enforcement or surveillance)
  • Assisting with student lockouts, enquiries, or amenity access
  • Coordinating with on-call emergency or security services where needed
  • Logging incidents and updates in reporting systems
  • Supporting the delivery of engagement and community-building initiatives
  • Liaising with university staff and residential life teams
  • Light administrative and concierge-style responsibilities

What We’re Looking For:

  • Experience in Allied Health, Education, Community Services, Multicultural Support, or Student Accommodation is highly valued
  • TAS Security License
  • Current First Aid & CPR certification
  • Valid Working with Children Check (WWCC)

Why Join our Team?

  • Training and comprehensive induction
  • Staff benefits, discounts, and recognition program
  • Access to a comprehensive Employee Assistance Program
  • A meaningful opportunity to support the next generation in their learning journey
  • Be part of an inclusive and culturally diverse team
  • Grow your skills in residential engagement and student wellbeing

Constant is an Equal Opportunity Employer

We embrace cultural diversity and welcome applications from all backgrounds.

Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411:
ACT 1702525: SA 286519: WA SA57652: TAS 21785


About Constant Security

Sydney, NSW, Australia

Constant defines every facet of our business. It is our name, the measure of our integrity, our commitment, and our quality. We secure your assets, minimise your risk, and deliver a broad scope of quality services, more than meeting your highest expectations. When you partner with Constant, your trust is rewarded with outstanding results.

Our expertise extends across a range of solution-based offerings in the fields of:

Security – Technology – Logistics – Solutions – Education

We lead the way by being Constant in everything we do. We strive. We achieve. Then we keep on striving…to be better, bigger, stronger and more intelligent. We are relentless, exceptional and trustworthy. In every way we can add value to your business, we are Constant.

Constant – the one

Source: this is an extract from the company’s own website.

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