Senior Practitioner Post Separation Services

Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

Why work for us?

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference. We have flexible working arrangements, access to $2,000 worth of professional development opportunities, and access to supervision.

Your new role

Full-time, Part-time, Ongoing located at Deakin, ACT

Annual Salary between $110,110.00 to $116,432.57 plus Superannuation, NFP Salary Packaging, Paid Christmas closure and other generous leave provisions under our Enterprise Agreement.

Post Separation Services (PSS) refers to any family dispute resolution (FDR) service, family relationship service, Children’s Contact Service (in some locations) or other services relating to separated or separating families delivered by Relationships Australia Canberra & Region (RACR). It also refers to any group work or project that operates as a post separation service. This role supports the Manager, PSS by overseeing the delivery and quality of mediation services.

Duties:

In consultation with the Manager, PSS, the Senior Practitioner is responsible for:

· operational support, including case review oversight and escalation for family dispute resolution practitioners (FDRPs) to ensure practice is consistent with Family Law (Family Dispute Resolution Practitioners) Regulations 2025.

· professional practice support and coaching for FDRPs and Family Advisors in matters including but not limited to family and domestic violence, child safety, mandatory reporting and client interactions.

· leading and/or co-mediating complex family dispute resolution cases.

· provision of family dispute resolution services, including to clients in regional areas, through a variety of channels including face to face or virtual, dependent on service and client need.

· facilitating induction, training, supervision and ongoing guidance for practice for FDRPs and Family Advisors.

· actively working with the Training Coordinator to support trainee FDRPs and student placements.

What you’ll need to succeed

1. Current accreditation with the Attorney General’s Department as a Family Dispute Resolution Practitioner.

2. Demonstrated experience in mediation and child inclusive practice and knowledge of domestic violence, crisis intervention models, grief, and loss in the context of family separation and child development and legislative requirements of mandatory reporting.

3. Demonstrated experience leading and managing a team of practitioners that deliver mediation services to achieve success against performance and contractual requirements.

4. Demonstrated computer literacy and proficiency with Microsoft Office applications, excellent verbal and written communication, strong interpersonal skills, sound organisation skills and the ability to work under pressure.

5. Demonstrated knowledge of and ability to integrate the National Principles for Child Safe Organisations into own learning and work practices.

For a full list of selection criteria, please refer to the position description on our Careers site. To view the position description, click on the paper clip on the upper right side of the screen.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

What you need to do now

If this sounds like the ideal position for you, Apply today!

Submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion).

For a full list of selection criteria, please refer to the position description. To view the position description, click on the paper clip on the upper right side of the screen. Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted only via the “Apply” button on RACR's careers site.

For further information about the position or application process, please email [email protected].

Closing date for applications: Midnight on 03 August 2025