The Organisation

Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency road, aeromedical and primary health services for people in rural and remote Australia. We believe in creating opportunities so all Victorians have the choice to access essential primary health care services.

Mobile Patient Care (MPC) offers Non-Emergency Patient Transport primarily in Victoria and New South Wales. We work with a large fleet of ambulances and support our transport services with RFDS aircraft.

MPC provides clinical care for people travelling from home to hospital, hospital to hospital and hospital to home, as well as transport to and from specialist clinics.

About the role

Flying Doctor Mobile Patient Care are currently seeking applications from Patient Transport Officers for full time positions in Bairnsdale/Sale.

RFDS MPC pride ourselves on delivering the highest quality patient care and treatment during the on-road transport of patients with a wide variety of medical conditions. As a recognised leader within the Non-Emergency Patient Transport (NEPT) industry, we offer world-class, structured training and induction, opportunities for professional growth and supportive and inclusive organisational culture:

About the Role

As an ATA, you will deliver high-quality, dignified, and patient-focused care, ensuring the efficient and effective transport of non-emergency pre- and post-hospital patients. Your role will be crucial in maintaining the comfort and respect of each patient throughout their journey.

Key responsibilities include but not limited to:

• Perform patient assessment and intervention on-road
• Provide high quality patient care and treatment during on-road transport
• Develop and maintain positive working relationships with patients and stakeholders
• Perform independently and problem solve within established policies and procedures
• Work collaboratively with other team members

To be successful, you will need:

• A Diploma of Paramedical Science (Ambulance), or Bachelor of Health Science (Paramedic), or Bachelor of Nursing (with AHPRA registered nurse registration), or other equivalent qualification for Ambulance Officers recognized by RFDS or DHHS
• For Diploma of Paramedical Science (Ambulance) qualified - evidence of successful completion of required clinical placements and a Clinical Skills Assessment, completion of a minimum of 400 hours operational experience under the direct supervision of a clinical instructor, successful completion of clinical skills assessment
• To have the availability to work 10 and 12-hour shifts across 7 days
• To able to drive in both city and country traffic conditions
• To be compassionate, professional, and dedicated to providing excellent service
• Experience working in the NEPT sector in an equal role desirable but not essential
• Satisfactory completion of safety screening including a current Full Drivers Licence, Working with Children's Check, National Police Check, and the right to work in Australia.

Our Benefits

• Recognition of prior ATA service with other ambulance providers (Non-Emergency or Emergency) to ensure fair compensation for the knowledge and skills you will be contributing to the team
• 2:1 staff to patient ratio
• Set shift times
• Generous penalties and allowances
• A less stressful environment than emergency/pre-hospital care
• Supported opportunities to work at different locations across the state
• Options to work across specialist resources such as high acuity, complex patient care vehicle, and with our Non-Emergency Patient Transport aeromedical team
• Employee Assistance Program (EAP)
• Access to salary packaging options to reduce your taxable income for all employees, including our casuals
• Great parental leave benefits in addition to government parental leave.

Mandatory vaccination policy:

As part of the application process, you will be required to provide evidence of the following vaccinations:

• Hepatitis B
• Chicken Pox
• Measles, Mumps and Rubella
• Diphtheria, Tetanus and Pertussis
• Annual Influenza
• COVID-19 (2 vaccinations + booster)

All positions are subject to a National Police Check and holding a Working with Children Check

The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities. Please note all applicants require the right to work in Australia.