About Youturn

Supporting people in their time of need is at the heart of what we do at Youturn. Our organisational culture is built on trusting relationships that are meaningful and inclusive. We listen to understand, we embrace diversity, and we offer a safe space free from judgement. To ensure our young people receive individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.

Youturn is a leading national not-for-profit organisation delivering Health and Community Services to vulnerable people of all ages across Australia. Since 2012, we've offered youth mental health services through the headspace model, supporting young people facing challenges with friendly, clinical, and non-clinical services, including social groups and activities. You can find out more at www.youturn.org.au

headspace is Australia's National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds. The service is designed to make it as easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing. To find out more about headspace visit www.headspace.org.au

We care about you!

We offer a generous remuneration package with benefits designed to support your career and lifestyle goals.

Enjoy 12% superannuation plus access to generous salary packaging of up to $15,900 to further maximise your take-home pay.

Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle!

Recharge with 5 days of paid wellness leave each year (pro-rata).

Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service.

Receive additional pay with annual leave loading

Professional Supervision & Annual Professional Development Budget

Reimbursement for Checks

Employee Referral Program up to $2,000 for successful referrals.

The Opportunity

As an Access and Intake Worker you will engage, screen, assess, refer, provide brief interventions and coordinate care for young people aged 12-25 years that contact or are referred to headspace Caboolture/Bribie Island

We are looking for someone who can relate to young people in a friendly and appropriate manner.

Some of the other key responsibilities will include:

Conduct bio-psycho-social assessments of young people presenting to the service, using the headspace assessment tool and document the results of assessments and screening.

Conduct risk assessments, including assessment of suicide risk and violence and provide follow up support, referrals and treatment.

Participate in the duty and intake system, answering phone calls and enquiries, screening and assessing needs, prioritising and making appropriate follow up appointments and referrals.

Facilitate and monitor the integration and coordination of care of headspace young people, including participating in case review meetings.

Provide brief interventions to a caseload of young people with mild to moderate mental health presentations.

What we are looking for:

Degree qualifications in social work, occupational therapy, psychology, social sciences, human services, mental health nursing, Mental Health Counsellors or Psychotherapists whose skills, training and experience are equivalent to the requirements outlined within the Australian Counselling Association Scope of Practice Guidelines at a minimum Level 3 or above or service providers with specialist postgraduate qualifications in relevant mental health clinical fields (e.g.; Masters of Family Therapy, Masters of Addictive Behaviours).

Experience undertaking comprehensive mental health/risk assessments and has worked with young people or children.

Experience and demonstrated skills in engagement, crisis intervention and management of young people presenting with mental ill health symptoms.

Capacity to provide safe and effective evidence-based brief interventions to achieve optimal health outcomes for young people.

Demonstrated ability to engage with young people, their families and significant others.

Demonstrated ability to build and maintain working relationships with key internal and external stakeholders to maximise service coordination and capacity building with community agencies.

Demonstrated ability to work effectively in a team and follow established processes that focus on early intervention, engagement, responsiveness and recovery of young people.

Other Requirements

A ‘C’ class Open driver licence,

QLD Working with Children Check

Youturn encourages applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and those with lived experience.

We are committed to ensuring a safe, inclusive and respectful recruitment process, and if we can support you with any adjustments to help you fully participate, please let us know in your application or contact us at: [email protected]

Please advise if you have been referred to this position by a current employee of Youturn.