Indie College is a not-for-profit Registered Training Organisation (RTO) that delivers nationally recognised training.

Indie College supports young people and adults to re-engage back into education who may have disengaged or are impacted by a variety of personal or health circumstances. We explore individual goals related to pathways back into school, employment or further accredited training, whilst assisting the development of Language, Literacy and numeracy skills and building confidence.

Indie courses are delivered in either one-on-one, small or large group settings.

Check out our website (https://indiecollege.edu.au) for more information on the qualifications Indie delivers.

Due to growth we have an exciting opportunity for an Assistant Welfare Officer to join our Indie College team in Greensborough. This position is designed for a motivated individual who is looking to develop their skillset in the youth and community services space.

You will be working closely with the Welfare Officer and Regional Manager and Lead Coach to support the wellbeing and welfare needs of the students. The welfare team provides opportunities for professional development and learning, allowing this role to be a stepping stone for growth within Indie and the broader community.

Core Workplace Objectives

• Assistant in the monitoring of and support the holistic wellbeing and welfare needs of the students.
• Ensure students receive the social and emotional support required to develop knowledge, understanding and skills that support learning, positive behaviour and constructive social relationships.

Workplace Taskings and Key Responsibilities for Assistant Welfare Officers

• Assist in the enrolment process, including but not limited to, following up enrolment enquiries, undertaking the enrolment interview, completing the required enrolment paperwork, collecting relevant reports and documentation to accompany the enrolment paperwork.
• Ensure student files are compliant and complete with all relevant documentation.
• Assist in the development and implementation of structured welfare programs for students under the guidance, of the Head of School/Line Manager and Welfare Officer.
• Performing administrative duties related to student enrolments.
• Act as a contact person for enrolment enquiries.
• Liaise with external services, parents, guardians, and stakeholders to ensure a smooth enrolment transition for potential students.
• When requested, participate in general activities and/or assist with classroom activities to support students (under the direction of the Welfare Officer, Teacher, or Trainer).
• Interact with students using approved youth development techniques.
• Ensure compliance with relevant policies and regulations of Indie Education, including but not limited to Child Safety aligned to State legislation.
• Attend company professional development and staff meetings regularly as required.
• Maintain procedural adherence and protocols in the data recording of student case notes.
• Other duties as required in support of students and enrolments.

For this position with our company, applicants must:

• Relevant State Working with Children’s Check
• Annual National Police Check
• Current and valid driver’s license
• A certificate qualification in Youth Work, Community Services, or other related discipline

Benefits of Indie:

• Attractive PBI Salary packaging is on offer through Maxxia
• Uniform provided
• Annual paid professional development and training with support and sufficient study time during work hours provided
• 15 days paid personal leave
• Paid parental leave provisions
• Company laptop and mobile phone provided
• Access to an Employee Assistant Program
• Locations all around Australia

Hours of Work:

• Monday to Friday – 8:30am to 4:36 pm
• Christmas Closure period (Dec/Jan,10 A/L days)

Remuneration:

• Level 6 (AWCC Enterprise Agreement 2022-2025) $73,841 per annum.
• A company laptop and phone is provided with this position.
• Salary Packaging through Maxxia.

If you have any questions regarding the role please contact Jarred Kellerman, Welfare Manager via email ([email protected])

Applications close on 17 July 2025 however all application will be reviewed upon submission and interview may occur prior to the close date.