Logo for ABS Field Interviewer (Non-Ongoing) Register of interest (ROI)

ABS Field Interviewer (Non-Ongoing) Register of interest (ROI)

Australian Bureau of Statistics
Townsville, QLD
A$33.39 p/h + 9.25% loading + (15.4% super)
Call Centre & Customer Service → Customer Service - Customer Facing
Part-time
On-site

Posted 3 days ago


The Australian Bureau of Statistics (ABS) is looking for Field Interviewers to approach household addresses who have been selected to complete an ABS survey. Interviews will be conducted face to face in a respondent's home, with some components possibly completed over the phone from your home office.

About the role

Interviewers are the public face of the ABS and have an important role in building strong relationships with the public.

All household interviews are conducted using a notebook computer. You will need to be competent with computers. Full training in the use of ABS software and systems is provided.

Interviewers must maintain the strictest confidentiality and security in respect of all information collected and survey materials used. An Interviewer is engaged as an employee of the ABS under s16(2) of the Australian Bureau of Statistics Act 1975 in accordance with Regulation 7 of the Statistics Regulations 2016 and is legally bound to protect the privacy of the information collected

Interviewers are employed outside the Australian Public Service (APS) but must behave in a manner consistent with the APS Values, Employment Principles and Code of Conduct.

To learn more about the Interviewer role – please watch this video (the password to access video is abs_surveys).

Please see below locations available.

New South Wales - Sydney and suburbs, Woy Woy, Port Macquarie, Tamworth, Orange, Wagga Wagga, Wollongong, Albury

Australian Capital Territory - North Canberra, South Canberra

Victoria - Melbourne, East Melbourne, Geelong, Pakenham, Wangaratta

Tasmania - North/East Coast, Wynard, Launceston, Hobart

Queensland - Cairns, Townsville, Rockhampton/Mackay, Bundaberg, Sunshine Coast, Brisbane, Gold Coast

Northern Territory - Darwin, Palmerston, Alice Springs, Katherine

Western Australia - North Perth, South Perth, Mandurah/Rockingham, Bunbury, Busselton

South Australia - Adelaide, Mount Barker, Gawler, Whyalla, Mount Gambier

What we are looking for (selection criteria)

To be suitable you should have most or all the following skills, qualities and experience:

Highly Desirable

  • Strong ability to handle sensitive subject matter with professionalism, discretion, and empathy, including engaging with individuals discussing personal or complex issues.
  • Excellent communication skills and the ability to develop rapport with people
  • Resilience
  • Self-motivation
  • Patience and perseverance

Desirable

  • Good computer skills
  • Good organisational skills
  • Good attention to detail
  • Ability to work flexibly
  • Ability to use navigation tools

You need to have access to a reliable, fully insured vehicle and hold a current Australian driver's license

How to register your interest

To apply, complete an online application form on the ABS e-recruitment system.

You will need to upload your current resume, provide referee details and respond to the following questions. In your responses, please consider the desired skills referenced in section 1 of the Applicant Information Kit:

Question 1

Why are you interested in this role? What skills/attributes will you bring to this role? Please provide examples of how you have demonstrated these skills and attributes.

Question 2

This role involves asking participants about personal and potentially sensitive topics. Are you comfortable having these conversations? Please provide examples that demonstrate your relevant experience and skills in dealing with situations like this. If you don't have direct experience, explain how you would approach this type of interaction.

Word limit is 300 words per question, it is recommended that you use at least 75% of the word count.

Note: Please be aware that you will only be contacted if a position arises that matches your skills and attributes as described by you in your application form and resume.

Please read the Applicant Information Kit for more information about the position and the recruitment process.

For specific information about this register, please contact: [email protected]

Applications close at 11:30 pm (AEST), Saturday 30th September 2025. Late applications will not be accepted.


About Australian Bureau of Statistics

Belconnen, ACT, Australia

The ABS is Australia’s national statistical agency, providing trusted official statistics on a wide range of economic, social, population and environmental matters of importance to Australia.

The ABS also has an important leadership role, coordinating statistical activities and collaborating with official bodies in the collection, compilation, analysis and distribution of statistics. This assists in maximising the value of government investment on these activities, and ensures outputs are fit-for-purpose.

The ABS statistical programs are supported by service areas which deliver assistance and advice on statistical methods, data and metadata management, information technology, client management, dissemination, human resources and other corporate services. The ABS also has an important coordination function with respect to the statistical activities of other official bodies, both in Australia and overseas.

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