Rowell Logistics Pty Ltd is passionate about providing a level of customer service that is second to none.

*Rowell Logistics Pty Ltd (RL) goal is to provide an exceptional service to our customers, we pride ourselves on portraying a professional image for ourselves and our customers, endeavoring to complete all deliveries with a high level of accuracy, safety and while complying with all State and Federal laws regarding Weight, Roadworthiness and Fatigue and all road regulations.

*RL takes safety seriously. We implement comprehensive safety procedures and have Fatigue and Mass Management Accreditation. We follow strict vehicle maintenance measures. Our fleet consists of all near-new vehicles. It is our intention that all vehicles will be replaced after 3 years in order to maintain a high standard of reliability as well as excellent presentation with emphasis on continuing a strong public image.

*RL endeavors to ensure loads are delivered on-time and to the correct destination. We understand that communication with suppliers is a crucial component of a successful business relationship. Therefore, all RL vehicles have fixed and mobile telephones enabling two forms of contact with the driver at all times. We maintain regular contact with our valued customers ensuring they are fully informed at all times. We are fastidious at ensuring all CODs and relevant paperwork (PODs / pallets) are complete and returned to our suppliers within the required timeframe.

Source: this is an extract from the company’s own website.