Pathways Monaro is part of Directions Health Services, an innovative, non-profit organisation that has provided specialist alcohol and other drug (AOD) services in the ACT and NSW for over 40 years. Today, we at Directions offer holistic AOD, mental health and primary health services that aim to reduce harms experienced by individuals, families, and communities, and improve overall health and wellbeing. Directions’ multidisciplinary team currently includes a psychiatrist, psychologist, social workers, counsellors, Aboriginal health workers, peer and other support workers, GPs, registered nurses, pharmacists and chemical analysts. Directions’ capacity to implement innovative services developed in collaboration with our clients, partners, and other stakeholders, enables us to effectively respond to the changing needs of the communities we serve.

At Directions, we pride ourselves on our supportive, inclusive, employee and client-centred culture. Our excellent culture has led to our high staff retention rates and great reputation within the mental health and AOD sectors.

Pathways Monaro consists of a small team based in Cooma, NSW (Ngarigo land). Pathways Monaro offers clients a range of community-based services as well as treatment and support services including counselling and case management.

The Position

As an AOD Support Worker with Pathways Monaro, you’ll play a vital role in supporting individuals on their recovery journey. Working closely with our AOD Case Managers, you'll help clients achieve their goals by providing hands-on support, encouragement, and opportunities to build practical life skills that promote lasting change.

This role is fixed term full-time position with part-time hours negotiable for the right applicant.

Responsibilities:

Provide practical, client-centred support to Pathways Monaro clients in an integrated and collaborative manner

Provide clear and accurate information regarding Directions programs to clients

Always maintain client confidentiality and appropriate boundaries

Attend to any reporting requirements including case notes and statistical data entry

Liaise with other stakeholders including both government and non-government organisations to assist to develop resources, supports and programs which will benefit our clients

Participate in ongoing quality improvement and safety framework

What we offer:

A flexible and supportive work environment

CSE Level 2 salary plus superannuation, commensurate with qualifications, skills, and experience

Generous salary packaging benefits

17½% leave loading

Professional development and training opportunities

What we would like you to have:

Cert IV Qualification in AOD and/or experience in Alcohol, Tobacco and other Drugs work or working towards a qualification

Proficient in using the Microsoft Office suite of applications and ability to utilise Client Information Management Systems (CIMS) for case notes and data input.

Excellent communication and interpersonal skills, combined with a proactive and hands-on attitude

A compassionate understanding of the issues clients may experience

Demonstrated ability to work effectively with minimum supervision in a small flexible team environment

An understanding of the principles of harm minimisation and trauma-informed practice

A thorough understanding of the importance of personal and professional boundaries, ethical behaviour, policies and procedures

Australian Citizenship or suitable rights to work in Australia

A current Driver’s Licence

All appointments will be conditional upon having a NSW Working with Children Check, current First Aid and CPR certificate, and a satisfactory National Police Check.

For further information about this position please contact our HR department at [email protected]

How to apply

Applications can be submitted through Seek and include a current CV and cover letter outlining your suitability for the position. If you have temporary or restricted rights to work in Australia, please include details in your application. Applications close 5pm Friday 18 July.

Directions is passionate about providing equal employment opportunities and we greatly value diversity in our organisation. We actively encourage applicants from all background and cultures. Research shows that women and other marginalised individuals tend to only apply for jobs when they meet 100% of the requirements. If you think you may be a good fit for this position, but don't necessarily meet every requirement, please get in touch. We would love to have a chat and see if you could be a great fit.