Do you have experience in Sales and Supervision of Plumbing Maintenance?

You might be someone that wants to step up to management or a small business owner wanting to get away from the challenges of business ownership.

If this sounds like you, then please give us a call

About the Company

O’Brien Plumbing Hornsby is expanding, we have a very strong client base with a reputation for excellence in all that we do.

We are a proud local family run business made up of quality-focused trade service professionals in the plumbing industry. In addition to the wealth of experience and knowledge within our teams, we are a registered member of the Master Plumbers Association.

This is a fantastic opportunity for a highly motivated, dynamic, qualified plumber to join our team as the Plumbing Maintenance Sales Supervisor. You will bring a positive attitude, be warm and friendly with excellent technical skills, great communication and an autonomous nature with the desire to own the role.

You will be joining a fast paced team environment in a Leadership position that includes a variety of responsibilities

The successful applicant will be a person that possesses the following skills and attributes:

Ensure all site staff are enabled to provide an “Incomparable Experience“ to all customers

Lead and inspire all staff to create a positive team based culture that is results focused and driven towards success.

Ensure Service technicians are:

Being developed into high performing trades people

Focused on job quality and consistency

Receiving open, honest and regular feedback about their performance

Identify and act on training needs to improve safety, productivity and profitability

Proactively follow up and seek leads from various sources for new client acquisition

Provide timely quotations to existing and new customers, and converting opportunities into jobs

Monitor budgets and costs on service jobs

Ensure that all executed jobs align to our mission statement, vision, and values

Participate actively in weekly management meeting and execute tactical and operational plans assigned

Clearly communicate service department goals and KPIs to relevant staff

To be successful in this role you must have the following skills and attributes:

Outstanding plumbing skills and job / product knowledge

Minimum of 5 years plumbing industry experience

Previous experience as a supervisor (trade business prefered)

Completed certificate 4 including “backflow & TMV courses

Clear criminal history (inline with specific customer requirements)

Drivers licence - C class or above

Proven ability to be organised and complete tasks on time

Enjoy providing excellent customer service

Excellent communication skills (by email and phone)

Be a problem solver with the ability to think on your feet to resolve issues quickly

Be able to manage multiple jobs at the same time

Competent using all mainstream IT operating systems, including cloud based software systems (training will be provided for our specific operating systems)

Have a warm and friendly personality

As an employee of O'Brien Plumbing Wyong you will enjoy the many benefits that working for an industry leading and reputable organisation offers. We believe in developing our employees and enabling them to reach their full potential.

If you are a self-starter, highly motivated and energetic individual with strong work ethics, looking for a challenge and to make their mark on the growth of a successful award winning company, then we would like to hear from you.

Apply Now!