Assistant Manager
Coconut Grove apartments
Posted 16 days ago
About the role
Join the dynamic team at Coconut Grove apartments' as our Assistant Manager. In this full-time role, you will be based in beautiful Port Douglas, QLD 4877. As Assistant Manager, you will play a key supporting role in overseeing the daily operations of our premier hospitality establishment, contributing to the overall success and growth of the business.
What you'll be doing
- Assist the General Manager in leading and motivating the team to deliver exceptional customer service
- Oversee and coordinate day-to-day operations, including front desk, housekeeping, and maintenance
- Effectively manage guest relations and handle any inquiries or complaints in a professional manner
- Assist with financial management tasks such as invoicing, reporting, and budgeting
- Contribute to the development and implementation of operational policies and procedures
- Identify opportunities for process improvements and implement changes to enhance efficiency
- Provide coaching, training, and support to team members to foster their professional development
What we're looking for
- Minimum 2-3 years' experience in a similar assistant management or supervisory role within the hospitality industry
- Strong interpersonal and communication skills with the ability to effectively liaise with guests, staff, and other stakeholders
- Proven problem-solving and decision-making abilities, with a customer-centric approach
- Excellent organisational and time management skills to juggle multiple priorities
- Proficient in using relevant hospitality management software and technology
- Flexible and adaptable to changing business needs and guest requirements
- Passion for the hospitality industry and a commitment to delivering exceptional experiences
What we offer
- Competitive salary and performance-based bonuses
- Comprehensive training and development opportunities
- Generous employee discounts on accommodation and other services
- Supportive and inclusive team environment
- Opportunities for career advancement within the organisation
About us
Coconut Grove apartments' is a leading hospitality provider in the heart of Port Douglas, Queensland. With a reputation for excellence, we offer a range of premium accommodation options and exceptional guest experiences. Our talented and dedicated team is committed to creating unforgettable stays for all our visitors.
Apply now to be part of our dynamic team and help shape the future of Coconut Grove apartments'!
About Coconut Grove apartments
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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