Join the Team That’s Changing Lives!

At Act for Kids, we help children and families heal, grow, and feel safe. For over 30 years, we’ve been there for kids who’ve experienced abuse or are at risk of harm. With more than 25 centres across Australia, we’ve helped thousands of children, and their families get the support they need.

Our team is full of passionate people who want to make a real difference - helping kids feel safe, recover from trauma, and live happy lives.

Working With Us

Make a difference every day in a values-led organisation.

We’re more than just a workplace—we’re a community built on shared values: We are Professional, Ethical, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion and employee wellbeing.

• Named an Inclusive Employer by Diversity Council Australia (2023–2024).
• A caring, welcoming culture that celebrates diversity and puts wellbeing first.
• Work-life balance matters to us — we support you to thrive both at work and at home.

What You’ll Get From Us

At Act for Kids, our people are the heart of everything we do. We’re proud to offer:

Extra time off – including wellbeing days, parental leave, study leave, and even pet leave!
Salary packaging – up to $15,900 tax-free, plus $2,650 for meals and entertainment.
Fitness Passport – discounted gym and fitness memberships for you and your family.
24/7 support – access to free counselling and wellbeing resources through our Employee Assistance Program.
Ongoing learning – annual funding and structured support to help you grow professionally.
Flexible work options – because we value balance and respect what you bring to the team.

About the Role – Make a Real Difference Every Day

We are looking to welcome a Family Support Practitioner to manage?referrals?into?the Brisbane North?Intensive Family Support?(IFS) Service and hold a small case load.

• Full time opportunity.
• Position government funded until 31 December 2028 with possible extension.
• Level 4 under the SCHCADS Award. Salary range is $85,127 – $91,588 + Super.

What you’ll do:

• Respond to referrals and referral enquiries in a timely,?sensitive and effective manner.?
• Assess risk?of child harm?and identify support needs of families, at both initial referral and during active hold phone calls.??
• Manage and maintain client?information management systems.?
• Work collaboratively with colleagues, other agencies and support services and provide information about support needs and alternate referral pathways as required.?

You can read our full position description here under the relevant vacancy.

What You’’ll Bring

• A tertiary degree in a relevant discipline (allied health, social work, human services).
• At least 2 years’ experience providing case-management and therapeutic services to families, caregivers, young people and children in a child protection framework.
• Cultural awareness and an understanding of how to communicate and work effectively with families from different socio-economic and cultural backgrounds, including Aboriginal and Torres Strait Islander people.

We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.

Other Requirements

• Eligibility for a Working with Children Check or professional exemption.
• Current driver’s licence.
• Legally able work in Australia (proof of eligibility will be requested).

About Applying

• Job applications will be reviewed as soon as submitted. Please click on ‘Apply Now’ to submit an application.
• Please submit your resume and cover letter addressing the key responsibilities of the role.
• We welcome you to share any support or adjustments you need to enable you to participate equitably in our recruitment process. If you have questions or concerns, please speak with the contact person before or during your application. Your information will remain confidential.

For more information or questions about the role, please contact Jacinta Rogers on 07 3084 6600 or [email protected].

Closing Date: 2 July 2025