Hours: Full Time
Contract Length: 9 Month Contract with possibility of extension

The job:

The Indigenous Client Support Worker (ICSW) is a key member of the Social Support team, working closely with KWILS’ Legal team to provide culturally sensitive, trauma-informed social support and case management. This role is essential in identifying, addressing, and resolving non-legal concerns, particularly those that increase the risk of domestic, family and sexual violence.

The ICSW also significantly contributes to building a deeper understanding of legal rights and increasing access to justice and safety for women and children that access KWILS. The ICSW also serves as a vital connection for non-Aboriginal staff; for Aboriginal clients and KWILS; for KWILS and remote Aboriginal communities, and for KWILS and Aboriginal Community Controlled Organisations.

What we're looking for:

Knowledge of (or willingness to learn) DFSV legislation, including NT mandatory reporting, child protection, and family law

Understanding of DFSV dynamics—trauma, coercive control, and the gendered nature of violence

Awareness of barriers faced by women, especially those from diverse backgrounds

Strong communication skills with the ability to explain sensitive info clearly

Able to build relationships with clients and other services

Confident decision-maker, including in crisis situations and with limited supervision

Maintains confidentiality and professional boundaries

Comfortable with Microsoft Office (Word, Outlook, Teams, Excel)

Willing and able to travel to remote areas

What we offer:

$73,803 – $77,538 Salary, plus 12% Super, 17.5% Leave loading and 6 weeks annual leave per year (pro rata).

Salary Packaging – Take home more pay with tax-saving benefits

Career Growth – Access training and a dedicated PD budget

Wellbeing Support – Free, confidential EAP services

Flexibility – We tailor roles to fit your needs

Inclusive Culture – Join a diverse, supportive team

Ongoing Learning – Keep building your skills

Office Perks – Morning teas, team lunches, potlucks, and more!

To learn more about KWILS or to view the full list of job requirements, please visit https://kwils.com.au/get-involved/work-with-kwils, give us a call on 08 8972 1712 or drop in for a chat - Level 1/16 Katherine Terrace, Katherine, NT, 0850.

We’re committed to finding the right person, so there is no set closing date. Applications will be assessed as they are received—so apply now to ensure your application is considered. If you have previously submitted an application, it will be considered and there is no need to reapply.