3-month Rates Officer opportunity to work for Local Government in the Eastern suburbs | July start – 3-month contract | $40-$45 per hour

• Previous Rates Officer experience within a Local Government will be highly regarded
• Represent a Local Government authority providing excellent service to members of the community
• ASAP start | 3-month temporary opportunity |Full time hours | $40-$45 per hour

Join a high-performing and supportive team within a well-respected local council as a Rates Officer. This role is perfect for someone with strong administrative experience, a customer-first mindset, and a keen eye for accuracy.

About the Role:

As a Rates Officer, you will play a key role in supporting the Revenue Services team, acting as a primary customer liaison and ensuring the accurate maintenance of Council’s property database. You will also be instrumental in helping the Council meet its statutory obligations while delivering excellent customer service to internal and external stakeholders.

You will be responsible for:

• Provide high-quality customer service via phone, email and in-person.
• Process property data changes including ownership, occupancy, and address updates.
• Assist with pensioner rate rebate applications and related journal entries.
• Prepare and process Land Information Certificates within a 48-hour timeframe.
• Respond to community, ratepayer, and councillor enquiries.
• Collaborate closely with internal departments and external stakeholders.

To be successful you will have:

• Demonstrated administrative experience in a high-volume environment.
• Strong customer service skills with the ability to manage queries and resolve issues calmly and professionally.
• High attention to detail and data accuracy.
• Proven ability to manage your time, set priorities and work both independently and in a team.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office, particularly Word and Excel.
• Experience in a Rates/Valuation office or within local government is highly desirable.

Highly Regarded:

• Experience as a Rates Officer or in a similar compliance-focused role
• Experience working in a fast-paced Local Government environment

Requirements:

• Current National Police Check (or willingness to obtain).
• Employee Working with Children Check may be required.
• Must adhere to Council’s OH&S and Child Safe standards.

Benefits

• Grow your Local Government knowledge and understanding.
• Work with a Community based organisation and help drive and deliver change.
• Immediate start opportunities.

Please note you will need to obtain a police check before commencing this role.

If you are interested in this role, please APPLY today

If this position is not correct for you but you have experience working in Local Government please still do get in touch, we have numerous positions within council.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.