About Be Well Hawthorn

Be Well Hawthorn is a thriving health and wellness centre dedicated to providing exceptional care to our community. We offer a range of services designed to help our clients achieve optimal well-being. We pride ourselves on our friendly, supportive environment and our commitment to client satisfaction.

The Opportunity: Be Well Keeper

This is your chance to be at the heart of something truly meaningful – helping people extend their healthspan and lifespan while building a rewarding career for yourself. As our Full-Time Receptionist, you'll be the first point of contact for clients engaged with their wellness journey, playing a vital role in transforming lives and supporting our community's path to optimal well-being.

This isn't just a reception role – it's an opportunity to be part of a mission-driven team that genuinely improves lives every day. You'll gain experience in a thriving wellness industry, develop your sales and client relationship skills, and enjoy the stability of full-time employment with a growing, reputable business.

If you're looking for work that combines professional growth with personal fulfillment, where you can see the direct impact of your efforts on people's health and happiness, this is the opportunity you've been seeking.

Key Responsibilities:

Customer service experience: Ensure a positive and seamless experience for all clients from their initial contact to their departure.

Front Desk Management: Greet clients warmly, manage appointments, answer phone calls, and respond to email inquiries in a professional and timely manner.

Sales Lead Nurturing: Proactively identify and chase sales leads, following up on enquiries, providing information about our services, and assisting clients with their booking decisions.

Administrative Support: Maintain a tidy and organised reception area, manage client files, assist with general administrative tasks, and support the practitioners as needed.

Cleaning and Organisation: Assist with maintaining the overall cleanliness and presentation of the centre.

About You:

Proven experience in a reception or administrative role, preferably within a health, wellness, or customer-facing environment.

Exceptional interpersonal and communication skills, both written and verbal.

A proactive and enthusiastic approach to sales and client engagement.

Strong organisational skills with the ability to multitask and prioritise effectively in a busy environment.

Proficiency in using appointment booking software and Google Workspace.

High level of attention to detail and accuracy.

A friendly, professional, and empathetic demeanour.

Ability to work autonomously and as part of a team.

A genuine interest in health and wellness is a plus.

What We Offer:

A supportive and friendly team environment.

A salary that is fully commensurate with your skills and experience

The chance to be an integral part of a business dedicated to improving lives.

How to Apply:

If you are an enthusiastic self-starter who loves interactinpeople, client-focused individual looking for an exciting opportunity to contribute to a thriving wellness centre, we encourage you to apply! Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to dante@bewell.com.au.

We are considering applications on a rolling basis, so if this sounds right for you, apply now and get to the front of the queue.