Executive Director, Regulatory Operations, Liquor and Gaming NSW

Rare opportunity to drive business transformation and compliance, assurance and enforcement strategy relating to gambling and liquor regulation in a high-impact executive leadership role

Sydney based role

Ongoing Public Service Senior Executive (PSSE) Band 2 with a total remuneration package of $293,787 to $329,941

The Hospitality and Racing division within the Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS) plays a critical role in fostering a safe, responsible, and thriving environment for liquor and gaming venues, racing and wagering industries, and responsible gambling initiatives across NSW. Our work goes beyond regulation; it's about fostering sustainable growth, community safety, and ensuring that NSW remains a premier destination for world-class hospitality and entertainment.

About the role

As Executive Director, Regulatory Operations, Liquor & Gaming NSW, you will lead compliance, enforcement, probity, assurance and intelligence across the Hospitality and Racing Division. With responsibility for leading the delivery of an intelligence-led, risk-based regulatory model, this role will strengthen sector integrity and public confidence in the regulation of liquor, gaming, wagering, and casino operations across the state.

Stewarding the branch and organisation through agency and regulatory reforms and as a key member of the Executive Leadership Team, you will be instrumental in conceptualising and driving the delivery of contemporary regulatory frameworks and critical operational priorities. Your strategic insights and leadership will inform high impact enforcement strategies, and champion industry innovation within rapidly evolving and economically significant sectors.

To learn more about the role, please click here to download the role description.

About you

You are an accomplished regulatory leader with a reputation for integrity, impact, and strategic foresight. With a deep understanding of modern regulatory practice and risk-based frameworks, you are adept at using a range of regulatory tools to resolve complex and high-profile enforcement matters, shaping data-driven decision-making, and working across government and industry to deliver regulatory excellence.

You bring a strong intelligence mindset and share our commitment to expand our data and analytics capability, enabling smarter, strategic regulation and driving continued organisational success. Your leadership uplifts capability, fosters collaboration, and drives transformation in high-performance environments.

This is a career-defining opportunity for a regulatory professional ready to lead with vision, authority, and purpose.

How to Apply

Click “Apply Now” to submit your online application. Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role.

Closing Date: Tuesday, 24th June 2025 [10.00AM]

Contact: Lisa Smith, Executive Talent Acquisition Partner - [email protected]

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

Create social and economic opportunities for the state

Support the creation of jobs across the creative, visitor and night-time economies

Prioritise First Nations artists, stories and culture

Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

Drive visitation through events, campaigns and visitor experience development

Activate our night-time and creative economies to unlock unique precincts and community spaces

Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history.

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.