Join a Team Where Compassion Meets Excellence in Disability Support

Our clientele exclusively consists of NDIS participants. We are seeking a compassionate, trauma-informed, and dependable Support Worker to assist clients with:

Activities of daily living and daily living tasks

community engagement

emotional regulation

Our clients live with varied physical, psychosocial, and intellectual disabilities and sometime with multi diagnosis. This role requires someone who has the capacity to provide empathetic, meaningful and dignified support to an array of needs.

The ideal candidate will demonstrate emotional intelligence, flexibility, and a deep understanding of mental health support, physical disability support, aged care support as well as non-clinical personal health / medication support.

We set high standards for ourselves and in all we do as a NDIS provider, so we can give our clients the best of what there is to offer. We build relationships based on trust with tailored experiences and consistent solutions. We are looking for our next Shining Star in our Casual Support Worker Team! The right candidate will be passionately driven to providing a standard of care that has the greatest and most meaningful impact to our most-valued clientele. We expect an ambitious, team-player with a shared commitment to ensuring that Benjicare is a beacon of quality and at the forefront of the industry.

To be considered for the position, the right candidate will have:

Current NDIS Worker Screening Check or Yellow Card

'Quality, Safety and You' - NDIS Worker Orientation Module, Supporting Safe and Enjoyable Meals Module, New Worker NDIS Induction Module

Current First Aid & CPR

Reliable vehicle & comprehensive insurance (for community support roles)

Smartphone with access to email / scheduling apps

Uphold Work health safety legislation and practices.

Uphold NDIS Practice Standards, code of conduct and legislation requirements

Strong written and verbal communication and comprehension skills

Demonstrated ability to meet deadlines and manage various priorities within a tight time-frame

Self-starter who can work autonomously

Enthusiasm to connect with clients, hear their story and identify and strengthen their support

An energetic, team focused, CAN-DO attitude with a passion for your role

Flexibility to work weekends, public holidays, and evening shifts as per business demands

You are accountable, honest and will fit into a culture of transparency and integrity

You understand the importance of your obligations regarding our clients’ privacy and confidentiality in all respects

You have a positive disposition, willingness to learn and take pride in your representation of our business

Key Responsibilities & Duties

Personal & Domestic Assistance

Support with personal hygiene, continence, dressing, and grooming as needed

Medication prompts and supervision (non-clinical)

Meal preparation in accordance with dietary needs

Light domestic duties (dishes, laundry, basic tidying)

Psychosocial & Emotional Support

Implement and reinforce emotional regulation strategies

Provide consistent, calm, and reassuring presence

Recognise and de-escalate early signs of distress or agitation

Encourage confidence, autonomy, and dignity in daily routines

Community & Social Participation

Accompany participant to appointments or social outings

Support with shopping or accessing community services

Promote meaningful engagement through hobbies and gentle activities

Recordkeeping & Administration

Provide verbal and written shift notes

Alert family members or relevant stakeholders to incidents, changes in behaviour, mood, or physical health

Maintain respectful communication with client, family, and allied professionals

Desirable Attributes

Experience supporting clients with psychosocial disability, dementia, or physical and or cognitive impairments

Knowledge of trauma-informed care and recovery-based practices

Lived experience or deep empathy for carers and NDIS participants

Clear boundaries, professional integrity, and emotional maturity​

Schedule & Hours

Flexible casual roster based on participant needs and support funding

Weekday and occasional weekend work

Short shifts (2–4 hours) with potential for longer periods during appointments or outings

This is a casual position. Supervision may be provided by the client’s representative or allied health professionals.

Cultural safety, gender-affirming practice, and neuro-affirming values are central to care delivery.

The Perks

Supportive, fun and ambitious team

Training and upskilling opportunities

Competitive pay

The opportunity to travel with clients (subject to performance)

Attend exclusive events and experiences with clients (subject to performance)

Fun work events and bonding adventures

If this sounds like you and you are ready for your next challenge, we are looking forward to hearing from you. Please apply through Seek with your Resume and Cover Letter.

Please note that only shortlisted candidates will be contacted.