Job Title: Process Management Specialist
Location: Melbourne, Vic
Contract duration: 3-6 months
Pay Rate: $800-$1000 per day, + super (based on experience)

About the Role:
Are you a process expert who thrives on simplifying complex systems? Join our dynamic team as we embark on an exciting transformation journey.
As the Process Management Specialist, you will play a pivotal role in designing, optimising, and streamlining processes across the organisation. Reporting to the Manager – Process, Change & Training, you will work closely with stakeholders to create practical and effective processes that make work easier for everyone.

About You:
You’re a strategic thinker with a hands-on approach, excellent facilitation skills, and a passion for process improvement. You excel at turning complex processes into clear, user-friendly solutions.

Key Responsibilities:

• Identify and prioritise process improvement opportunities using strategic initiatives as a foundation.
• Collaborate with stakeholders to design and document clear, easy-to-adopt processes.
• Facilitate process mapping and improvement workshops with cross-functional teams.
• Maintain and enhance process documentation, including procedures, guidelines, and templates.
• Ensure processes are integrated with wider business operations and aligned with organisational goals.
• Develop practical tools and materials to support process adoption and change management.

Essential Skills & Experience:

• Experience in business process improvement, mapping, and documentation.
• Strong communication skills, with the ability to translate complex processes into practical resources.
• Demonstrated success facilitating workshops and engaging stakeholders in process design.
• Ability to identify and deliver opportunities for process optimisation and alignment.
• Independent and collaborative approach in a dynamic, fast-paced environment.

Ready to bring your process improvement expertise to this exciting transformation? We’d love to hear from you.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.