The successful candidate will possess high interpersonal skills with a focus on customer service, be passionate about the healthcare industry and demonstrate an empathic approach to members of the community who are in pain or need.

Co-ordinating patient bookings, Communications (responding to phone calls and emails), Handling billings, Re-stocking of clinical rooms.

General office administration
Using your creativity and experience to create more efficient medical processes and procedures;
Provide excellent service to patients on the phone and in person.

Maintaining appearance of clinic to a professional level of cleanliness and safety

Ensuring customers feel cared for in every instance

Options are provided to patients to allow them to make choices for themselves

Patients are supported with their needs

All customers are made to feel valued

Providing support & care for all doctor needs

Billing accurately and in accordance with Medicare requirements

Billing in accordance with doctor direction

On time billing with no billing missed on the day

Creating invoices with 99% accuracy

All invoices created on the day of visit

Collecting payment on the day of visit for all non-corporate services rendered

Adopt and add positivity to the culture of the business

Clear communication with every customer and teammate

Outgoing emails and faxes are sent with 100% accuracy