About Evoenergy

Evoenergy is Canberra’s local electricity and gas distributor, delivering safe and reliable energy to over 200,000 customers across the ACT and parts of NSW.

The company is committed to innovation, sustainability, and transitioning to a low-emissions future, offering a collaborative and inclusive workplace for professionals across various disciplines.

The Opportunity

Looking for a short-term office-based role with steady hours and a great team culture? Evoenergy is seeking an experienced and reliable Claim Officer to support their Customer Resolutions and CSO teams.

This is a fantastic opportunity to contribute to a well-regarded organisation known for innovation, community focus, and a positive working environment.

This is a three-month hourly rate contract with possible extension, with free on-site parking at their Tuggeranong office.

The Role

This role is ideal for someone who enjoys variety, is confident over the phone, and has solid Microsoft Office skills.

You'll play a hands-on role across customer support functions, including:

• Assisting with the notifications team (including manual handling tasks like folding)
• Providing backup support to Customer Resolutions and CSOs
• Triaging and prioritising incoming work with maturity and professionalism
• Supporting light accounts or claims-related tasks (if experienced)

The Ideal Person

You will have Strong Microsoft Office skills (Word, Outlook, Excel), confident and professional phone manner, and excellent customer service skills.

You should also have demonstrated office-based experience, where you have learnt your way around a busy admin desk.

A flexible, can-do attitude and ability to pivot between teams as needed, would also aid in your success in the role.

Experience in claims processing or accounts admin is highly desirable.

How to Apply

To apply online, please click on the appropriate link.

Alternatively, for a confidential discussion, please contact Guy Butler-Manuel on 02 6108 4878 quoting ref no 20649

HorizonOne is committed to building a diverse and inclusive workforce and we encourage applications from people of all cultures, capabilities and backgrounds.