About Us

VicTrack is the custodial owner of Victoria’s rail transport land, assets and infrastructure. We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians. With much of our asset portfolio dedicated to rail transport – our land, infrastructure, trams, trains and telecommunication networks – our focus is on strategic asset management and supporting the delivery of better transport solutions.

When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people. We are committed to fostering a workplace that mirrors the diverse communities we serve. Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role. If you have a disability or specific access requirements, please let us know how we can offer you additional support.

Benefits

• Free travel on all public transport – Trains | Trams | V/Line
• 17.5% leave loading
• 1 x Extra day off (EDO) per month
• Flexible work environment | hybrid work - 2 x days in office, 3 x days WFH
• Stable work environment - Victorian Government state-owned enterprise
• 16 weeks paid parental leave (36 unpaid)
• Comprehensive health & wellness programs
• Free access to on-site gym and end of trip facilities
• Training and development opportunities to help you grow and develop your career

The challenges of our fast-growing sector put our people at the front of some of Victoria’s most exciting projects in telecommunications, property development and project delivery – with job opportunities as diverse as our organisation.

The Role

The Transport Communications Lead will drive the voice and data messaging platform that provides train radio operations across Melbourne and regional Victoria. This includes architectural design, vendor engagement, technical product definition, lifecycle management, operational enablement, documentation, skills transfer, change management and OSS integration of related management systems.

The position requires sound technology specialisation and understanding of voice and data communication technologies with developing leadership qualities that can inform VicTrack of the current and potential voice and data capabilities to meet the demands of transport, government and wholesale customers and internal stakeholders for immediate and future needs.

Key Responsibilities:

• Subject matter expert in Unified and Digital Radio Communication technologies to inform and guide VicTrack capabilities
• Provide leadership, ownership and accountability of the assigned platforms
• Architecture strategy of assigned platforms including hardware, software, protocols, standards, licenses, support and maintenance to deliver required capabilities, products or functions
• Define and document the platform strategic evolution, integration, migration and retirement
• Facilitate business operations through consultation, reviews, processes and approvals
• Manage adherence to relevant VicTrack and/or industry standards, compliance and policy
• Lead escalations for defects and issues, representing VicTrack to vendors
• Conceive, initiate, drive and manage platform initiatives from beginning to end
• Provide demonstrable leadership and advice to VicTrack employees on voice technology through requirements definition, test cases with expected results, test execution methodologies and technology best practices
• Contribute to the lifecycle of hardware and software, including lifecycle decisions, asset management plans and type approvals
• Contribute to research and specify platform products and/or capabilities to aid in revenue targets
• Support integration and data management for business use
• Support network and infrastructure design teams through quality documentation, knowledge transfer, workshops, reviews and solution approvals

Qualifications:

• Bachelor of Engineering in Electrical/Electronic/Computer Systems Engineering or similar tertiary degree related to Telecommunications (essential)
• Vendor certifications, such as Firewalls, JNCIE, CCIE, CCNP with voice focus (highly regarded)

Knowledge & Experience:

• Network Engineering experience, or similar, with an aspiration for Architecture (essential)
• 5 years of experience with Voice and Data Communication technologies (essential)
• Deep technical knowledge and experience in voice communication systems, routing, switching and associated management systems (essential)
• Knowledge and practical experience with troubleshooting end-to-end services (essential)
• Hands-on experience with Unified Communications platforms
• Experience with Cisco, Juniper hardware, software and licensing
• Knowledge of IP, MPLS and related technologies
• Working knowledge of Optical networking including CWDM and DWDM
• Management system integration with OSS/BSS experience
• Proficiency in preparing business cases and associated material to articulate concepts and influence decisions internally and externally to the organisation

To Apply

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT
If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only. All applications are strictly confidential.

We are proud to be recognized by WORK180 as an employer of choice for women. Explore the WORK180 website to learn about our benefits and policies. Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application. We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply!

Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.

Closing Date: 04/07/2025