Job Description

This Tier #1 Media company is seeking a dedicated, friendly, upbeat and professional Security Concierge to join their team. You'll be forward facing and embedded as a part of our client's business, greeting and assisting site visitors and working through Panoptic Solutions (ABN 74 117 069 824, NSW Master Licence 000102196) as a part of our service, two fantastic organisations to be a part of.

This role involves managing access control, meeting and greeting customers and staff, monitoring the premises, and providing exceptional customer service and assisting talent manage their personal space and privacy when required. With a strong focus on communication and customer service you will be the first point of contact, as well as ensuring the safety and security of all personnel and visitors while maintaining a welcoming atmosphere.

Key Responsibilities:

• Greet and welcome guests into the facility to ensure they're directed where they need to get.
• Manage access to the building, issue access cards, and vet visitors.
• Maintain physical security, including locking doors and protected areas.
• Respond promptly to emergencies and incidents.
• Assist with day-to-day front desk tasks and support the Workplace Lead.
• Ensure all security equipment is operational and conduct routine assessments.

Qualifications:

• Certificate II or III in Security.
• Valid NSW security license.
• Advanced First Aid Qualifications (HLTAID014 or equivalent).

Desirables:

• Strong interpersonal and customer service skills.
• We strongly encourage candidates of Aboriginal or Torres Straight Island backgrounds to apply for this role.

Why Join Us? At Panoptic Solutions, we are an inclusive workplace with a focus on cultural diversity, innovation and excellence. We understand the importance of inclusion and heritage. We are offering an opportunity to be embedded with a tier #1 media company with competitive salaries, career growth opportunities, and a chance to be part of a global brand. Our team is committed to creating a safe and secure environment where you can thrive and make a meaningful impact.

How to Apply: Submit your resume and a cover letter detailing your qualifications and experience. We look forward to welcoming two to three new team members aboard who share our passion for security and service excellence.