Senior Sales Consultant – Apartments & Townhouses.
Location: Melbourne
Employment Type: Full-Time

Are you a results-driven sales professional with a passion for high-density residential developments? This is a unique opportunity to join a fast-growing Metro division and play a pivotal role in shaping the future of Melbourne’s apartment and townhouse market.

About the Role
As a Senior Sales Consultant, you will be the primary point of contact for prospective buyers and channel partners across a portfolio of off-the-plan apartment and townhouse projects. This role is ideal for someone who thrives in a fast-paced, data-informed environment and is motivated by the opportunity to drive sales outcomes while contributing to the strategic growth of a new division.
You will work across multiple active and future developments, leveraging market-leading insights, CRM systems, and collaborative internal support to deliver exceptional customer experiences and strong sales performance.

Key ResponsibilitiesSales Execution & Client Engagement

• Convert new and existing enquiries into qualified appointments and successful sales.
• Conduct in-person inspections and presentations at display suites or project sites.
• Build rapport with prospective buyers to understand their needs and tailor solutions.
• Confidently communicate the vision, features, and benefits of each project.

CRM & Lead Management

• Manage all buyer interactions through a CRM system (e.g., Salesforce), ensuring timely follow-up and accurate data entry.
• Track and report on lead status, buyer engagement, and sales pipeline activity.

Market Intelligence & Reporting

• Prepare and deliver weekly and monthly project performance reports.
• Conduct competitor analysis and provide insights to inform marketing and pricing strategies.
• Collaborate with internal research teams to develop customer insights and market positioning.

Stakeholder Collaboration

• Liaise with developers, builders, solicitors, and financial advisors to support the buyer journey.
• Work closely with internal teams including Marketing, Research, Contracts Administration, and Client Services to ensure seamless project delivery.
• Provide feedback to marketing teams to refine campaigns and improve lead quality.

Division Growth & Leadership

• Support the establishment and expansion of the Metro division through internal training, knowledge sharing, and participation in cross-functional initiatives.
• Represent the sales team in internal meetings and contribute to a culture of collaboration and continuous improvement.

About You
You are a confident, proactive, and strategic sales professional with a strong understanding of the off-the-plan property market. You bring a consultative approach to sales and are comfortable working with a diverse range of stakeholders.

To be successful in this role, you will have:

• Demonstrated success in selling off-the-plan apartments and townhouses, ideally in a high-volume environment.
• Strong objection-handling and negotiation skills.
• Proficiency in CRM systems (Salesforce preferred), Office 365, and digital communication tools.
• A deep understanding of Melbourne’s residential property market and buyer trends.
• A valid Australian Driver’s Licence and Agent’s Representative Certificate.
• Permanent working rights in Australia.

What’s on Offer

• Competitive base salary with performance-based incentives.
• Access to industry-leading data, tools, and marketing support.
• A collaborative, team-first culture that values innovation and professional growth.
• The opportunity to work on landmark projects and shape the future of urban living.