The Position

The Purchasing / Merchandising Assistant is responsible to the Store Manager for the day to day special customer order procurement purchasing, stock labelling, ranging and general assistance in retail. You will be responsible for ensuring the retail merchandising space is presented logically, assisting the customer in the selection process.

This role requires cross over with other specialists, managers & customer service support team members within all areas of the Mitre 10 Goulburn operation.

This is a full-time position based onsite at Mitre 10 Goulburn.

Responsibilities

Lead the upgrade and maintenance of store planograms and perform weekly shop gap scan

Assist with annual and monthly rolling stocktakes

Ensure stock with warehouse excess displays correct tickets and labels are highlighted where stock is available on the isle overhead. In addition, ensure said stock levels are maintained.

Relieve the Purchasing Coordinator in processing Click & Collect special orders during periods of leave

Relieve the Administration Assistant in staff scheduling and banking duties periods of during leave

Process customer special orders from the manual book and attend to routine and specialist customer queries in a professional manner

Provide a high level of customer service

Assist in all other departments within the Retail areas as required as well as attend to any other tasks that are assigned

Experience, Knowledge and Skills

Minimum 3 years experience in a sales environment, preferably in a similar industry and position

Sound understanding of the Hardware industry

High level of computer literacy

Inventory Control experience

Ability to cope under pressure and to work to deadlines

Effective verbal & written communication skills

Customer service skills

The Company

A local family owned organisation employing over 95 staff in total across four stores: Mitre 10 Goulburn, Goulburn Produce & Rural Supplies, GoulPro Power Pumps N Sheds and Braidwood Rural Mitre 10.