Indie Education is looking for a full time ICT Officer to join our team, based at our Indie Education site in Wodonga, Victoria.

This role is responsible for providing user and technical support and advice to the company through various systems, process and platforms.

Indie Education is an educational hub and home to a family of training and educational programs, providing learning services for all age groups, driven by a team that is dedicated and passionate about lifelong learning. Our programs cater for the needs and interests of young people, senior secondary school students in Years 9 to 12, the general community, third age learners, and adults with a disability in supported employment, training and lifestyle activities.

Due to company expansion, an exciting opportunity has been created for a Full Time ICT Officer to join our team, based in Wodonga, Victoria.

The role will provide both remote and on-site ICT support to staff across all sites and programs that encompass the Indie Education inclusive of Indie School, Indie College, Aware Programs and Corporate Services.

Desired Skills and Experience:

To be successful in this role you will be organised and have strong interpersonal and communication skills. You will work cooperatively with teams and individuals.

Preferred skills and experience:

• Experience in a help desk and remote support environment is preferred.
• Knowledge of a variety of technologies that may include Microsoft 365, Windows Server, Exchange, SharePoint and Mobile Management tools,
• Device Management.
• Customer Support.

This role will include:

• Work with our in-house Helpdesk to support the company
• Ability to troubleshoot problems and deliver solutions
• Prioritise multiple jobs to deliver results
• Network Support.
• Support remote site infrastructure
• Support and contribute to IT-related tasks or projects through the implementation of appropriate technologies
• Management of user accounts
• Maintain asset registers
• Possible on-call rostering

Currently hold or willing to obtain:

• National Police Check
• Working with Children's Check
• Car licence
• Unrestricted working rights in Australia

Benefits:

• Full time permanent position, Monday to Friday.
• Opportunity to join a progressive organisation with support to develop your career in ICT

The fine print:

• Applicants must have rights to work in Australia without sponsorship
• No agencies
• Applications should be submitted ASAP as the position will be offered to the right applicant.

Remuneration:

• Level 7 (AWCC Enterprise Agreement 2022-2025) $78,402.00
• A company laptop and phone is provided with this position.
• Salary Packaging through Maxxia

If you have any questions regarding the role please contact Daniel Lane, ICT Team Leader via [email protected]