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APS6 Case Management Officer

Talent – Specialists in tech, transformation & beyond
Richmond, VIC
A$60.26 p/h
Legal → Litigation & Dispute Resolution
Contract
Hybrid

Posted 14 days ago


The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for an APS6 level Case Management Officer to join the ART Case Management Branch.

12-month initial contract with opportunity for extension. Expected hourly rates of $60.26 per hour + Superannuation, with the option to be based out of Richmond.

Hybrid working environment, consisting of two days working from home, with the remaining 3 on site each week.

Your responsibilities will include:

  • Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
  • Resolving matters through case management of AAT applications in relation to reviewable decisions
  • Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding to priorities and risks, including risk to the participant & Scheme sustainability
  • Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.

About you?

  • Attention to detail.
  • Computer literacy
  • The ability to produce work in a deadline driven environment.
  • High organisational / administrative abilities
  • Methodical and process driven.
  • Inquisitive and problem-solving approach.
  • Team leadership experience desirable
  • Paralegal or a legal background is highly desirable.

Please note that our client is a federal government department, and can only consider applications from candidates with Australian Citizenship.

APPLY

Submit your resume, or for further information please contact [email protected]


About Talent – Specialists in tech, transformation & beyond

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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