Program Manager Enterprise Rollouts
ICT Senior Customer Support Lead

Titan DMS is a leading developer and supplier of cloud based software solutions for Automotive Dealers and Manufacturers. Since 2009, Titan's flagship product; the Titan Dealer Management System, has been adopted by Franchised Automotive Dealerships covering over 45 different Automotive Brands throughout Australia, Africa, Europe, the Middle East and continues to extend its global reach and reputation as a leading international software provider.

Titan products are built on innovation, and the creativity that drives this innovation is just one of the reasons why a career with Titan DMS could be the perfect outlet for your passion and skills. Titan team members are motivated, ethical, passionate about customer satisfaction, and are driven towards making the most of opportunities for self-improvement.

Capitalising on the drive for self-improvement is something we take very seriously. Our management ethos is to recognise an individual's abilities and to seek to invest the time in developing the associated skills to make the most of them. Blend this ethos with an innovative, expanding organisation and the opportunities for career development and the avenues to utilise your present and future skills are significant. We are our people, and whilst as a business we make software, as an organisation, it is the people in which we have the most pride in making some of the industry's best!

If you can see yourself aligning your own career and personal goals with Titan DMS, and you have the required skill sets to make this role a success, then we invite you to apply for the advertised position of Program Manger.

The Role

You will have a solid background in Program Management and have demonstrated expertise in delivering and installing both technology and business solutions. Most importantly, you will have the ability to work collaboratively and develop relationships with stakeholders.

Working closely with the Managing Director, you will be comfortable operating at a strategic level, whilst also being happy to 'roll up the sleeves' and pick up hands-on delivery responsibilities if required. You will have the ability to build out a team to support you, leveraging internal resources where possible and bringing in specialist talent when needed.

In this role, it is imperative for the successful candidate to have technical skills, with demonstrable experience working on Program Lifecycle Management (ideally at both a Program and Project level) as well as experience in the Data Analytics, Cloud, Automation.

In addition, you will need strong soft skills; particularly negotiation, influencing and stakeholder management. You will be required to build strong relationships with key stakeholders across multiple business units, aligning their objectives to those of the program and clearly communicating whether or not they align.

Overarching Responsibility

To plan, oversee and where appropriate, direct the resources associated with enterprise level rollouts.

To oversee the GAP analysis process for new markets

To oversee project planning activities and assist with risk analysis and mitigation strategies.

To be the senior point of contact for project related matters associated with enterprise rollouts

To have overall responsibility over the success of enterprise rollouts.

Key Requirements

Minimum 2+ years’ experience as a Program Manager or Director

Experience setting up and running Digital Programs essential

Experience working on Technology Enablement programs, particularly around Data.

Experience working on Program Lifecycle Management

Exceptional soft skills, particularly influencing and negotiation skills

This permanent full time position is available immediately. Applicants will need to have the capability to be based at our North Lakes head office, situated on the North side of Brisbane.

Titan DMS – "Here to make the Automotive and Allied industries a better place"