Blackwood Hospitality - are currently looking for a Restaurant Manager to join our team:

Main Duties/responsibilities:

- Delivery of business strategies and to develop the menu, with the support of the Head Chef and Cooks

- Seek and maximise revenue opportunities and minimise costs

- Consistently exceed guest expectations providing a high quality European cuisine in an upscale modern ambience

- Develop a motivated and high performing team committed to delivering clear goals
Protect the health, safety and well-being of our guests and colleagues

- Be a change agent, constantly reviewing service delivery

- Work closely with the Café Head Chef, Baristas and waiting staff to ensure a seamless operation

- Develop a culture of actively seeking feedback from customers on a regular basis

- Agree and implement actions to continuously improve the guest experience

- Maintain and further enhance relationships within the immediate locality, namely residents, retail and office tenants

- Agree and support implementation of revenue generation initiatives
Create, deliver and measure promotional activities, including staff incentives

- To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out

- To make yourself aware and notify your team of any menu changes, special requirements (including menu items and dishes), outstanding orders or work tasks required prior to the commencement of service

- To ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work

- To supervise the daily morning meetings with all senior supervisory staff to brief on the day’s activities, menus and events

- Review and communicate financial information to assist in proactive and timely decision making

- Manage daily stock-rotation, monthly stock-takes and review results and variances with relevant areas/departments

- Ensure that in house control systems/audit requirements are adhered to

- Maintain/develop specific control systems in order to meet or exceed food and beverage margins

- Control costs without compromising standards and customer experience
Forecast potential revenues and costs, with particular reference to labour forecasting

- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.

- To recruit and select employees to the agreed staffing levels using cost effective recruitment methods

- Develop a calendar of all key training, identifying training needs and capability gaps within the team

- To manage all employees’ performance in line with job descriptions, giving regular feedback and appraisals

- To manage all disciplinary and grievance issues within the Café in consultation with business owner

- To ensure all staff work hygienically and productively

- Ensure a safe workplace by identifying and reporting hazards and taking corrective action

- Review and communicate health and safety audit reports and initiate required action with all staff to protect reputation and brand integrity

- Be fully aware of fire evacuation procedures and other emergencies for your colleagues and patrons

- Facilitate the creation of business strategies and conduct regular strategy update meetings

- Any other adhoc duties required

Experience:

- At least 3 years of relevant experience in working within a restaurant.

If you require further information, please do not hesitate to contact me at any time via email on [email protected]