• Full time, fixed term opportunity until 10th of June 2026.Located at the Westmead Kids Research Centre on the Westmead Campus
• Utilise your expertise to deliver timely and effective technical services to achieve enhanced education/research support outcomes
• Base Salary HEO6, $99,455 p.a. + 17% superannuation
  

About the opportunity

The University of Sydney is welcoming applications for a Technical Officer to join the dynamic Technical Support Services (TSS)- Faculty of Medicine and Health team working within the Westmead Health Precinct.

Based out of Westmead Kids Research Centre, the Technical Officer will work under the direction of the Senior Technical Officer to facilitate the implementation of agreed technical support services within the responsibility area to achieve research facilities support outcomes.

The Technical Officer will play a pivotal role in driving innovation and operational excellence by supporting the implementation of enhanced processes, systems, and workflows aimed at elevating customer service delivery, optimising efficiency, and maximising resource utilisation. Additionally, the Technical Officer will collaborate closely with the Senior Technical Officer to uphold the highest standards of Work Health and Safety (WHS), ensuring full compliance with University policies and relevant legislative requirements.

This position requires the successful candidate to work full-time on site to ensure consistent and hands-on support for technical operations.

Your key responsibilities will be to:

• collaborate with researchers, Sydney Children's Hospital Network (SCHN) Operations staff, and other technical staff to ensure efficient running of the responsibility areas
• use a variety of standard or specialist technical methods in problem solving, troubleshooting and optimisation of protocols, and in designing analytical or investigative tasks
• deliver services in accordance with TSS service offerings and service performance targets. Tailor services to user/client requirements where within remit and escalate service gaps/feedback as appropriate
• support the Senior Technical Officer in planning and managing resources (e.g. equipment, consumables, services, etc.) and ensuring that critical research priorities are met
• lead by example by visibly adhering to established WHS/compliance procedures and leading practices, including all customer-facing activities and communications
• seek and act on opportunities to cross-skill, including drawing on the knowledge and expertise of others
• contribute to a positive, professional, customer-focused team culture that is aligned with stakeholder needs
• enact best practice standards for interacting with customers, such as tone of language, methods of communication, etc.
  

To find out more about the Westmead Campus, click here.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Technical Officer who has:

• a degree in Biomedical Science (or equivalent) with relevant work experience providing support to research or educational laboratories
• the fitness ability to do manual lifting as required in the laboratories
• willingness to undergo vaccination or health screening as per NSW Health guidelines for this position
• demonstrated ability to apply and contribute to the development, maintenance, and review of standard technical documentation and operating procedures
• experience providing first level support, maintenance, and training to students/researchers on common and specialised laboratory equipment, which includes engaging external parties to repair equipment
• sound working knowledge of safety regulations and operating procedures within the laboratory environment, including relevant experience the safe handling/storage/disposal of biological waste and hazardous substances (e.g. chemical waste, compressed gases and cryogens)
• customer service experience in any front-line service environment interacting with customers or clients.
  

Work Rights: you must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

As this position is located on an NSW Health site, it is a regulatory requirement to complete compulsory employment checks prior to starting in this position. For more information and instructions, please visit:NSW Health employment requirements

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Kevin Lim, Recruitment Operations by email to [email protected].

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Monday 02 June 2025 11:59 PM