Post Office is a community hub in Adelaide's eastern suburbs.

About the opportunity

A Retail Customer Service Officer/Deliver Driver is responsible for both assisting customers in-store and ensuring timely picking up parcels from close business locations. This dual role position requires excellent customer service, attention to detail, and safe driving practices.

Role Details:

Extensive, supportive training on commencement

Relief team members will be assigned shifts at various Post Offices within a specific area

Picking up parcels from customers using company vehicle

You'll be:

Performing customer sales and service transactions with customers

Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)

Conducting and processing a number of identity services transactions, including Australian Passport Interviews

Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities

Assisting customers with mail lodgements and associate costs

Building rewarding relationships with customers by understanding their needs

Assisting with administrative duties such as stocktaking and record maintenance

Shop open and closes

About you

You’re friendly, enthusiastic and reliable and you love working in a team environment.

You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

Have experience in customer service and/or cash handling.

Be fit to lift up to 16kgs of mail regularly and stand for your shift.

Must have a valid driver's licence and is open to work various shifts

How to apply

Please make an electronic submission with a Cover Letter .

Please ensure you detail which days (and times) you are available to work